Property Maintenance Coordinator

ID 2022-11372
MedCenter High Point
Work Location
US-NC-High Point
Division : Name
Department : Name
HSD-Property Mgmt Admin
Position Sub-Category
Position Type
Full Time
Employment Type
Provider Schedule (specific schedule)
Monday-Friday, 7:00 AM - 4:00 PM; flexibility possible
On call Required


Working independently, this position is accountable for all maintenance related to buildings in the Property Management portfolio. This includes, but is not limited to: scheduling, assigning, supervising, inspecting, preventative maintenance of all trades in assuring quality maintenance and repair of equipment, systems, renovation work, and installation coordination. Responsibility is typically 5-10 buildings with an average portfolio of 120,000 or more square feet.

Talent Pool:Facilities & Operations


Coordinates bidding process, including solicits bids, schedules, assigns, and supervises maintenance, repairs to equipment, systems, and renovations activities to assure quality, safety compliance, and cost-effective workmanship.


Coordinates project management of minor renovations or assist Construction with larger scope projects as requested.


Ensures accurate and complete documentation of required preventative maintenance records and service order requests reporting in accordance with the Joint Commission and other regulatory agencies and local ordinances.


Performs maintenance duties as required from tenant work order system. This includes basic carpentry, dry wall repair, door closers, hanging pictures, bulletin boards, and dry erase boards, plumbing, repair knowledge of locking systems including mortise, combination (both mechanical & electronic). A large component of this function is to establish a good tenant relationship (Property Management's customer) and helping to facilitate what the tenant needs, even if requests are beyond our scope of work.


Performs other duties and responsibilities as assigned (for example, establishing priorities of building needs, help to ensure safe work environments, snow / salting when necessary, helping to train new staff members, etc.)


Performs property inspections and daily checks to ensure curb appeal, exterior, and interior lighting, plumbing functionality, proper drainage, temperature regulations (HVAC), automation systems, and fire safety systems.


Performs required preventative maintenance of existing, new, and modified building equipment and systems.


Performs technical duties as required by workload.


Performs, initiates, and supervises preventive maintenance to ensure specifications are followed and maintenance is properly performed. (Supervision of outside contractors).


Puts together and maintains project timelines to complete work; defines material, parts and labor for assigned jobs and for scheduling and cost control (monthly and annual repair budget expense management). Purchase and maintain the inventory needed to perform daily maintenance duties (i.e. light bulbs, ballast, plumbing supplies, etc.)




Associate degree in electrical, HVAC or industrial maintenance.

Three years of supervisory experience and five years of hands-on experience are required. An equivalent combination of education and experience may be considered (i.e., a NC contractor?s license and experience.)

The position(s) are very diverse in the necessary skills required to do the job. The current job description suits a portion of the position. The personnel best suited for the position must have the repair and HVAC background as well as management skills to resolve an issue from beginning to end.

Supervisory experience is needed to complete and inspect work that is done by other trade experts (plumbers, electricians, etc.). The results are the responsibility of the Property Maintenance Coordinator.

Property Management personnel have expense & budget responsibilities. Property personnel work very independently and have autonomy to self-govern their work and properties.

Property Management staff effectively manages the customers? relationship (rapport). The relationship with tenants is key; the role differs from that of maintenance personnel in the hospital. Where the hospital mechanic may have a team to resolve an issue, in Property Management the coordinator has to resolve the issue. They make the decisions of doing the work themselves, doing part of the work, or outsourcing the work in order to resolve the problem. After completion, they are held accountable for the decisions made and financial viability of those decisions.

Each Coordinator is responsible for 120,000 (+) square feet and / or 3-10 buildings. They are required to respond to emergency issues, and coordinate work that is outside normal business hours of 8am-5pm. Within our hospitals there are other staffs on separate shifts to correct issues. In Property Management, the Coordinator is on call and requires a flexible schedule (exempt) that can flex hours when necessary.

Property Management Coordinators handle the regulatory agency requirements and documentation. An example of this would be the coordination of all the fire drills for tenants. In addition, if there is a JCAHO, DHSR, or Fire inspection it is the Coordinator that is with the inspector and provides the regulatory information.

Property Management personnel is required to travel daily to multiple sites across the 500,000 plus square feet of medical office, clinical, and office space that is spread between 5 counties.


Drivers License | Valid Drivers License


CFC Certification


NOTE: If driving Cone Health vehicle, must have 5 years of driving experience and MVR must be approved by Risk Management.


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