Scheduler

ID 2022-12187
Location
Cone Health
Work Location
US-NC-Greensboro
Division : Name
Clinical Services
Department : Name
SW-Radiology Admin
Category
CLERICAL/ADMIN
Position Sub-Category
SCHEDULER
Position Type
Relief (PRN)
Employment Type
Employee
Exempt/NonExempt
Non-Exempt
FTE
0.00
Work Hours
0.04
Provider Schedule (specific schedule)
Relief
On call Required
No
Sub Category
Scheduler

Overview

 
This position is responsible for performing a variety of functions related to scheduling imaging procedures. Demonstrates strong communication skills to include telephone etiquette and verbal correspondence. This is an onsite relief role.

 

Responsibilities

 

 
  • Demonstrates exceptional competency and accuracy when scheduling exams to include all of the following: Ensures correct patient (using MRN) and exam are selected for the appointment. Uses available sources (CHL, physician office or patients) to obtain/validate demographics and insurance information. Assesses orders through CHL work queues for the purpose of completing the scheduling process. Schedules anesthesia for adult sedation patients. Schedules Short Stay resources for biopsy patients. Reviews chart for Cone Health Cancer Center patients to schedule exams and coordinates appointments with provider, patient, and modality.
  • Accurately completes pre-registration for scheduled exams to include complete documentation of authorization information. Works with Pre-Authorization team as needed to ensure approvals and financial clearances have been met.
  • Verifies orders and scans all related documents. Matches order to scheduled exam. Initiates solution for incorrect orders.
  • Maintains a professional demeanor to include telephone etiquette, effective verbal communication and problem solving. Provides prompt and accurate response to customer questions. Proactively shares issues and process opportunities with management.
  • Demonstrates extensive knowledge of Radiology CPT codes, ICD-10 codes, anatomy, physiology, medical terminology, exam preps, and specific modality procedures.

Qualifications

 

EDUCATION:
High School Diploma or equivalent - Required

 

EXPERIENCE:
1 year of experience in general radiology duties - Recommended

1 or more years of experience scheduling radiology exams - Preferred

 

LICENSURE/CERTIFICATION/REGISTRY/LISTING:
NONE

Options

Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed

Need help finding the right job?

We can recommend jobs specifically for you! Click here to get started.