| Responsible for processing medical Release of Information requests to patients and third party requesters, in a timely and efficient manner in accordance with HIPAA, federal, and state guidelines. Will use designated equipment and databases to enter, update and maintain all pertinent information relative to requests and disclosures. Assist in development and implementation of information management standards and systems to support the patient record. Responsible for supporting ROI workflows within the HIM ROI Division. |
Talent Pool: Corporate Services/Professional
| 1. Process HIPAA compliant requests from patients and third party requesters within 10-14 business days of receipt. 2. Ensures that valid authorization is obtained to support the release of information. Ensures accuracy in processing the proper data to be released and assures that the minimum necessary is sent while releasing records from numerous sources, both electronic and legacy systems, to prevent breach of patient confidentiality. Investigates attorney requests, subpoenas, and court orders for Risk Management review to provide advanced notice of possible litigation. 3. Demonstrates thorough knowledge of record content for both inpatient and ambulatory settings. Demonstrates professionalism and sound knowledge of HIPAA, federal and state regulations when assisting customers on the phone, in person, or through any form of correspondence. 4. Update work queues, productivity, spreadsheets, or logs, following department guidelines and within designated time frames. When any system is unavailable, use other defined systems and down time procedures to perform job duties per individual site/area. 5. Ensures accuracy in processing patient requested amendments following the Amendment/Correction of Health Information Policy. 6. Demonstrates a sound knowledge of system policy/procedure to facilitate processing termination of patient/provider relationship letters and blocking appointments. Work closely with providers to ensure they follow timeliness, state laws, and policies. 7. Other duties as needed or directed to support the needs of the department. This may include driving a company vehicle to provide courier services. |
| EDUCATION: |
| REQUIRED: ? High School diploma or equivalent ? Basic knowledge of medical terminology PREFERRED: 2 year associate degree from an accredited school in a healthcare related field |
| EXPERIENCE: |
| REQUIRED: Minimum 1-3 years in an HIM department, acute care or clinical care facility with experience using an EHR. PREFERRED: 3-5 years in an acute or clinical care facility with exposure to an electronic health record, Corporate Compliance, Federal Regulations, Release of Information and Privacy Regulations. |
| LICENSURE/CERTIFICATION/REGISTRY/LISTING: |
| REQUIRED: None PREFERRED: RHIT |
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