Manager Revenue Cycle

ID 2024-23703
Location
Cone Health Medical Group HeartCare at Church Street
Work Location
US-NC-Greensboro
Division : Name
Hospital Clinic Operations
Department : Name
HCO-CV ADMIN SUMMARY
Category
PROFESSIONAL/MNGMNT
Position Sub-Category
PROFESSIONAL/MNGMNT
Position Type
Full Time (40 hours/week)
Employment Type
Employee
Exempt/NonExempt
Exempt
FTE
1.00
Workforce Status
Onsite
Work Hours
40.00
Provider Schedule (specific schedule)
M-F
On call Required
No
Sub Category
Professional/Management

Overview

Provides service-oriented, innovative and cost-effective leadership and is responsible for effective revenue cycle operations at multiple OPRC Therapy clinics: Including human resource management of business operations support staff assisting the director in department financial management and oversight. Assists the director in implementing and monitoring OPRC operational and revenue cycle related policies, procedures and programs. Fulfills the following duties and other duties as assigned or ensures that they are appropriately delegated and completed.

Talent Pool: Corporate Services/Professional

Responsibilities


Demonstrates leadership, serving as a coach and role model - Communicates in an open, honest manner; Provides structured and informal feedback to employees regularly; Shares knowledge and skills with colleagues and others; Recognizes, respects, and demonstrates trust in colleagues and their contributions; Identifies conflict, determines accountability for his/ her ow role and seeks resolution; Maintains knowledge and awareness of clinical / managerial practice, issues, trends and technology.
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Human Resource Management - Demonstrates competency in human resource management and leadership; Autonomously hires and manages the performance of staff members; Maintains appropriate staffing based on annually budgeted targets, manages the daily operations of team to meet team OPRC, and health system objectives including 7 days-a-week accountability; Develops staff; Provides fair and positive leadership to staff resulting in very positive employee satisfaction.
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Operations/ Fiscal Management - Maintain knowledge of changes taking place with reimbursement trends and monitors impact on service line, and implements appropriate strategies to maximize reimbursement; Demonstrates excellent expense control in all areas of practice expenses (salary, supply, etc); Responsible for coordinating all OPRC sites• cash collections, statistics compilation and submitting all required reports to department leadership and health system accounting at the determined frequencies; Demonstrates effective financial management through participation in annual budget preparation and effective management of operating budget; Collects and analyzes financial data, investigates variances, and develops and implements action plans; Understands reimbursement regulations for OP Rehab, and implements appropriate revenue cycle practice changes to maximize reimbursement; Assures business operations staff compliance with OPRC requirements and appropriate charge processing procedures and documentation; Demonstrates and shares expertise in charging guidelines and processes.
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Outcomes Management/ Regulatory Compliance/ Performance Improvement - Coordinates activities of revenue cycle team to support clinical efforts, assist with assuring appropriate care delivery, and facilitate achievement of financial and clinical outcomes; Takes a leadership role in ensuring compliance with all appropriate regulatory agencies; Develops and implements action plans to resolve non-compliance; Takes a leadership role in development of program evaluation and management to achieve performance improvement objectives; Proactively analyzes quality reports to ensure best practice and identify opportunities for improvement.
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Talent Pool: Corporate Services/Professional

Qualifications


EDUCATION:
High School Diploma or equivalent, Required
Preferred:
BS level or Master?s degree in Business or Health Care Administration preferred.

EXPERIENCE:
Required:
3-5 years? experience in medical practice management required. Should have a strong history of good financial performance and a high level of patient care and quality within practices previously managed.
Preferred:
An equivalent combination of education and experience may be considered.

LICENSURE/CERTIFICATION/REGISTRY/LISTING:
REQUIRED
Drivers License | Valid Drivers License
PREFERRED

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