The DEI Program Manager is responsible for monitoring, developing, and implementing diversity, equity, and inclusion (DEI) initiatives within the organization. Serving as a team leader, the position collaborates with senior leadership and HR teams to create a comprehensive DEI strategy that aligns with the organization's goals. The role will assess current DEI practices, design and deliver training programs, and provide guidance on inclusive recruitment and retention practices. They DEI Program Consultant also monitors DEI metrics and trends, staying up-to-date with industry best practices.
This position is a hybrid role requiring regular and frequent onsite presence, typically 3-5 days each week based on business needs.
Talent Pool: Leadership, Corporate Services/Professional |
| Serves as the primary point of contact for consulting and training requests, providing strategic leadership, coaching, facilitation, and DEI consultation services to teams and systemwide leaders. Leads and oversees all systemwide inclusion network groups and DEI coaches, providing support to DEI councils within the organization. Collaborates with DEI team members on DEI-related learning and curriculum development and management, ensuring the delivery of effective and impactful DEI programs. Conducts research and benchmarking on DEI topics, strategies, and programs/initiatives, staying informed on industry best practices, making recommendations to the team and systemwide leaders based on findings. Develops processes for collecting feedback and monitoring team progress post-consultation, ensuring continuous improvement and accountability in DEI efforts. Provides exceptional customer service skills to both internal and external customers, individually and as part of the DEI team, demonstrating a commitment to iCARE values and DEI principles in all interactions. Stays abreast of DEI trends, developments, and emerging practices, and serve as a role model for DEI values within the organization. Performs other duties as assigned. |
| EDUCATION: |
| Required: Bachelor's Degree |
| EXPERIENCE: |
| Required: 5+ years of experience in consulting for performance improvement; 3+ years of experience in facilitating a variety of DEI, leadership development and/or performance improvement programs. Preferred: Experience in healthcare setting strongly preferred. |
| LICENSURE/CERTIFICATION/REGISTRY/LISTING: |
| Preferred: Certification in diversity or coaching strongly preferred; Certification in tools useful in DEI consulting such as IDI is helpful. |
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