Pharmacy Technician Patient Advocate Specialist III

ID 2025-32540
Location
Wesley Long - Outpatient Pharmacy
Work Location
US-NC-Greensboro
Division : Name
Ambulatory
Department : Name
AMBSVC-PHARM PT ADVOCATE
Category
PHARMACY
Position Sub-Category
PHARMACY TECH
Position Type
Full Time (40 hours/week)
Employment Type
Employee
Exempt/NonExempt
Non-Exempt
FTE
1.00
Workforce Status
Hybrid I
Work Hours
40.00
Provider Schedule (specific schedule)
Monday-Friday, 8:00am-5:00pm, possible weekends in future
On call Required
No

Overview

The Pharmacy Technician Patient Advocate Specialist III assists patients and providers in completing benefits investigations, enrolling patients in manufacturer assistance programs. Working under limited supervision, they specialize in a clinical service to ensure patient medication access.

Responsibilities


Performs benefits investigations for specialized clinical service area.
Obtains insurance prior authorizations and pre-certifications.
Coordinates with manufacturer assistance programs for under/uninsured patients.
Acts as a liaison between the patient, clinic and/or infusion center, pharmacy, third party payor, and/or drug manufacturer.
Works collaboratively with clinical pharmacists and care team.
Delivers quality customer service to every patient.
Performs other duties as assigned.

Qualifications

EDUCATION:
Required: High School Diploma or equivalent

EXPERIENCE:
Required: 5 years

LICENSURE/CERTIFICATION/REGISTRY/LISTING:
Required: Certified Pharmacy Technician and must complete an 'advanced pharmacy technician certification' within 12 months of starting the role.

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