Certified Pharmacy Patient Advocate Specialist II

ID 2025-33151
Location
Wesley Long - Outpatient Pharmacy
Work Location
US-NC-Greensboro
Division : Name
Ambulatory
Department : Name
AMBSVC-PHARM PT ADVOCATE
Category
PHARMACY
Position Sub-Category
PHARMACY TECH
Position Type
Full Time (40 hours/week)
Employment Type
Employee
Exempt/NonExempt
Non-Exempt
FTE
1.00
Workforce Status
Hybrid I
Work Hours
40.00
Provider Schedule (specific schedule)
Monday-Friday
On call Required
No

Overview

The Pharmacy Technician Patient Advocate Specialist II assists patients and providers in completing benefits investigations, enrolling patients in manufacturer assistance programs. Working under moderate supervision, this role works to ensure patient medication access.

Responsibilities


Performs benefits investigations for specified clinic or medications.
Obtains insurance prior authorizations and pre-certifications.
Coordinates with manufacturer assistance programs for under/uninsured patients.
Acts as a liaison between the patient, clinic and/or infusion center, pharmacy, third party payor, and/or drug manufacturer.
Works collaboratively with clinical pharmacists and care team.
Performs other duties as assigned.

Qualifications


EDUCATION:
Required: High School Diploma or equivalent

EXPERIENCE:
Required: 2 years

LICENSURE/CERTIFICATION/REGISTRY/LISTING:
Pharmacy Technician certification through PTCB or NHA prior to hire. Registered with the NC Board of Pharmacy within 30 days of hire.

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