Intern - Healthcare Administration & Operations

Healthcare Administration & Operations Intern (North and East Markets)

Location: East Region – Alamance Regional Medical Center
Department: Administration

Reports To: Vice President of Operations

The Healthcare Administration and Operations Intern will gain hands-on experience in healthcare management by supporting administrative leadership on key strategic initiatives and operational improvement projects that support Cone Health's north and east markets. The intern will contribute to cross-functional projects that impact clinical and non-clinical departments at Alamance Regional Medical Center and/or Annie Penn Hospital, helping streamline workflows, analyze performance, and enhance care delivery through operational excellence.

This internship position is a time-limited, temporary position with a start date and orientation on 9/15/25. The total number of hours that an intern can work during this timeframe is 250 hours.

• Assist with the coordination and execution of strategic projects related to healthcare delivery, patient flow, support services, and system operations.
• Conduct data collection, research, and analysis to support business decisions across departments.
• Develop dashboards, presentations, and reports that summarize project progress and outcomes for senior leadership.
• Support administrative teams in optimizing departmental performance, workflow redesign, and policy implementation.
• Participate in meetings with operational leaders and contribute to planning and follow-up efforts.
• Identify opportunities for cost savings, efficiency, or improved patient/staff satisfaction using Lean or Six Sigma principles.
• Shadow healthcare executives and attend governance, planning, and operational review meetings as appropriate.
• Provide administrative support such as scheduling, documentation, and process mapping as needed.

• Currently pursuing a bachelor’s in Public Health, Business Administration, or a related field.

• Strong interest in healthcare systems management, operational strategy, or performance improvement.
• Excellent communication, analytical, and organizational skills.
• Proficiency in Microsoft Office (Excel, PowerPoint, Word); experience with data tools (e.g., Tableau, Power BI, or Visio) a plus.
• Ability to work independently and in a team setting with multiple stakeholders.