Support Representative II - Part Time

ID 2025-35000
Location
MedCenter Kernersville
Work Location
US-NC-Kernersville
Division : Name
Moses Cone Hospital
Department : Name
MS-OP Rehab Kernersville
Category
CLERICAL/ADMIN
Position Sub-Category
OTHER
Position Type
Benefit Eligible (12-39 hours/week)
Employment Type
Employee
Exempt/NonExempt
Non-Exempt
FTE
0.50
Workforce Status
Onsite
Work Hours
20.00
Provider Schedule (specific schedule)
Mon-Thurs 9-1 & Fri 7:50-11:50 OR Tues-Thurs 8-1 & Fri 7:45-12:45
On call Required
No

Overview

The Support Representative II works closely with physicians, nurses, and other medical staff to provide administrative duties in a health care facility. Working under some supervision, this job is responsible for obtaining registration and financial data for registration; registering patients; scheduling patients for initial evaluations and follow-up appointments; interpreting charge information and collecting payment from patients at time of service; maintaining, copying, and retrieving medical records; and performing other general office duties as needed.

Responsibilities


Schedules outside services for patients and coordinates care with referrals for providers.
Pre-authorizes testing through required insurance carriers; determines co-pay and deductibles by compiling insurance data.
Records patient information including insurance eligibility, test results, medical history, and physician referrals.
Assembles, compiles, and maintains patient records and charts; files and faxes records requested by outside offices.
Retrieves inbound faxes from insurance companies, test results, pharmacies, and consultations from physicians.
Assists with credentialing by processing applications to meet insurance and facility requirements.
Performs other duties as assigned

Qualifications


EDUCATION:
Required: High School Diploma or equivalent

EXPERIENCE:
Required: 1 year

LICENSURE/CERTIFICATION/REGISTRY/LISTING:
Required: Basic Life Support (BLS) (CPR) American Red Cross or AHA Healthcare Provider

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