Application Analyst - Workday

ID 2025-35224
Location
ITS Building
Work Location
US-NC-Greensboro
Division : Name
System Wide
Department : Name
SW-ITS-Enterprise Resource Pln
Category
ITS
Position Sub-Category
INFORMATION SYSTEMS
Position Type
Full Time (40 hours/week)
Employment Type
Employee
Exempt/NonExempt
Exempt
FTE
1.00
Workforce Status
Fully Remote
Work Hours
40.00
Provider Schedule (specific schedule)
8:00am-5:00pm
On call Required
Yes
Sub Category
Information Systems

Overview

The Application Analyst assists in providing technical application support for clinical and/or business applications in order to improve their overall performance and ensure they are meeting the organization?s needs. Working under close supervision, the Application Analyst assists with gathering, analyzing, and evaluating user needs, and implementing, optimizing, supporting, and troubleshooting clinical and/or business applications.

Responsibilities


Collaborates with internal and external technical and end user groups to ensure applications and other third-party systems meet the organization?s clinical and business needs when building and implementing the system.
Assists with the analysis of end user department workflows, data collection, report details and other technical issues as they relate to design and build decisions; involves qualitative and quantitative analysis on data and information collected as part of application requirement gathering; understands and translates the business/clinical functionality into system configuration and workflow validations.
Assists with planning, preparing, and executing test scripts for application testing, new release testing, integration testing, and user acceptance testing.
Supports the documentation of test results, design, change control, system problems, and internal procedures according to departmental standards.
Provides technical application support, triage, and troubleshooting for complex applications. Monitors the systems for data quality, efficiency, operation, and data integrity, and appropriately escalates issues/problems.
Acquires and maintains knowledge of new technical concepts and solutions and their application to healthcare as well as assists with implementation and support of third-party systems.
Assists with integrating applications with other cross-functional applications utilized by the organization.
Performs other duties as assigned.

Qualifications


EDUCATION:
Required: Bachelor's Degree or equivalent experience in relevant field

EXPERIENCE:

LICENSURE/CERTIFICATION/REGISTRY/LISTING:
Required: Clinical employees must maintain licensure appropriate to clinical education and training, without lapse. For Cone HealthLink (CHL) / Epic applications, must satisfactorily complete required Epic certification testing within the time frame specified in the Epic Certification commitment policy.

Options

Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed