This position is part of the Ambulatory Network Development Team.
The role is hybrid with the flexibility to be onsite regularly and as needed. Incumbent will be expected to travel throughout Cone's facilities within the Piedmont/Triad area for meetings as well as connecting with other team members and customers as we grow and expand our services.
Strong preference for candidates with PMP or other project manager certifications. Healthcare experience preferred; but, not required.
The Program Manager assists in the planning and organization of operational activities of a specific initiative within the organization, and assists in an oversight capacity for its daily operations. Working under direct supervision, this position helps establish key performance indicators (KPIs) specific to the practice/medical group industry to measure program success, regularly assesses patient satisfaction levels, healthcare outcomes, and resource utilization, and identifies opportunities for continuous improvement and innovation in patient care. |
| Supports the development of the strategic planning process for new healthcare programs, aligning them with the practice/medical group's mission of providing high-quality patient care, improving healthcare outcomes, and expanding service offerings to meet the needs of the patients. Supports program staff, which includes physicians, nurses, and administrative personnel, fostering a cohesive and motivated team that actively collaborates to implement innovative medical treatments, patient care protocols, and operational improvements for respective sites. Drafts program budgets, ensuring optimal allocation of resources to critical areas such as medical equipment acquisition, staff training, and patient outreach initiatives, while consistently monitoring financial performance to meet program goals and maintain cost-effectiveness. Cultivates and maintains strong relationships with internal and external stakeholders, including healthcare professionals from various specialties, hospital department heads, local health organizations, community leaders, and funding agencies, to forge partnerships that support the hospital/medical group's growth and improve patient health outcomes. Oversees the successful execution of healthcare programs, which may include initiatives such as community health screenings, patient education workshops, disease management programs, and clinical research studies, while ensuring strict adherence to medical standards, safety protocols, and ethical considerations. Provides regular updates to senior leadership, presenting program status reports, accomplishments, challenges, and potential solutions, and communicates program impact to internal stakeholders, such as medical staff, department heads, and external stakeholders to maintain transparency and engagement in the organization's healthcare initiatives. Performs other duties as assigned. |
| EDUCATION: |
| Required: Bachelor's Degree |
| EXPERIENCE: |
| Required: 3 Years |
| LICENSURE/CERTIFICATION/REGISTRY/LISTING: |
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