Application Analyst Lead

ID 2025-38122
Location
ITS Building
Work Location
US-NC-Greensboro
Division : Name
System Wide
Department : Name
SW-ITS-Clinical Info Sys
Category
ITS
Position Sub-Category
CLINICAL INFOR SYS
Position Type
Full Time (40 hours/week)
Employment Type
Employee
Exempt/NonExempt
Exempt
FTE
1.00
Workforce Status
Fully Remote
Work Hours
40.00
Provider Schedule (specific schedule)
Monday-Friday 8:00AM-5:00PM
On call Required
Yes
Sub Category
Clinical Information Systems

Overview

The Application Analyst Lead provides expertise in technical application support for complex clinical and/or business applications in order to improve their overall performance and ensure they are meeting the organization?s needs. Leading application administration, this role organizes team resources for gathering, analyzing and evaluating user needs, and implementing, optimizing, supporting, and troubleshooting clinical and/or business applications.

Responsibilities


Coordinates, prioritizes, and assigns tasks to meet team deadlines, manages work plans and status updates and determines escalation necessary to manager and leads work groups and provides management, coordination, and communication as needed across teams.
Provides experience and expertise to ensure all aspects of the application integrate with the other cross-functional applications utilized by the organization.
Assists in leading and managing projects and/or project tasks.
Collaborates with internal and external technical and end user groups to ensure applications and other third-party systems meet the organization?s clinical and business needs when building and implementing the system.
Performs expert-level consulting, system administration and analysis of end user department workflows, data collection, report details and other technical issues as they relate to design and build decisions. Understands and translates the business/clinical functionality into system configuration and workflow validations.
Plans, prepares, and executes test scripts for application testing, new release testing, integration testing, and user acceptance testing. Documents test results, design, change control, system problems, and internal procedures according to departmental standards.
Provides technical application support, triage, and troubleshooting for complex applications. Monitors the systems for data quality, efficiency, operation, and data integrity, and appropriately escalates issues/problems.
Maintains knowledge of new technical concepts and solutions and their application to healthcare. Assists with implementation and support of third-party systems.
Performs other duties as assigned.

Qualifications


EDUCATION:
Required: Bachelor's Degree or equivalent experience in relevant field

EXPERIENCE:
Required: 5 years

LICENSURE/CERTIFICATION/REGISTRY/LISTING:
Required: If applicable, platform-centric certification required.

Options

Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed