Cone Health

Systems Engineer Lead

ID
2021-4098
Location
ITS Building
Work Location
US-NC-Greensboro
Division : Name
ITS
Department : Name
SW-ITS-Tech Support
Category
ITS
Position Sub-Category
INFORMATION SYSTEMS
Position Type
Full Time
Employment Type
Employee
Exempt/NonExempt
Exempt
FTE
1.00
Work Hours
40
Provider Schedule (specific schedule)
Monday-Friday, 8:00 AM - 5:00 PM
On call Required
No
Sub Category
Information Systems

Overview

With supervision, this person is responsible for designing, organizing, modifying, and

supporting complex technical infrastructures in our computer environment. This person has expertise in Microsoft Server technologies, Microsoft SQL Server, virtualization, SAN storage, replication and backup technologies, upgrades/applying patches, and troubleshooting and documenting best practices. This person coordinates and plans the day to day work activities of their respective team. In addition, this position promotes high standards in regards to effective departmental and customer service.

Responsibilities


Leads scheduled projects as assigned. Assists in definition, selection, implementation associated with system projects. Communicates project status to appropriate personnel that could impact the scope, delivery, timeliness or effectiveness of system projects.

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Monitors, maintains and supports existing computer systems and infrastructure to help maximize uptime and availability. Analyzes, defines and evaluates product system problems and implements necessary solutions. Researches, tests and documents all system changes, updates and enhancements to ensure system integrity and stability.

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Provide ongoing system support including participation in on-call coverage for off hours.

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Serves as subject matter expert in one or more technical areas. Promotes effective use of hardware and software.

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Works with user community (including departments and project teams) in analyzing, documenting, identifying, designing and providing technical solutions.

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Qualifications


EDUCATION:
Required:

Bachelor's degree preferred with 7 years? experience in relevant field, or

Associate's degree with 12 years' experience in relevant field

Preferred:

Bachelor?s degree in computer science, programming, analytics or other technical field.

EXPERIENCE:
Required:

7 years of network and/or system architecture, data integration, or system programming experience in an information systems environment. Previous experience in one of the following: CISCO products, SAN storage administration, datacenter and operating systems administration, or backup management.

Preferred: Previous healthcare experience

LICENSURE/CERTIFICATION/REGISTRY/LISTING:
REQUIRED

Valid Driver's License | Valid Driver's License

MSCE preferred

PREFERRED

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