Cone Health

Application Analyst II (Lawson)

ITS Building
Work Location
Division : Name
Position Sub-Category
Position Type
Full Time
Employment Type
Work Hours
Provider Schedule (specific schedule)
Monday-Friday, 8:00 AM - 5:00 PM
On call Required
Sub Category
Information Systems



Seeking a Financial Systems ERP Analyst with a background in Infor/Lawson financial applications within a large medical system. This role serves as the liaison between ITS and our business and accounting teams. The ideal candidate will be able to successfully translate and bridge our finance and accounting processes and workflows to streamlined systems and technical processes and specifications while providing application technical support. Crucial to success in this position will be possessing a positive attitude, excellent communication skills, a friendly and service oriented disposition, and the ability to manage multiple competing priorities and due dates.


Provides technical application support for complex clinical or business applications in the healthcare environment. Includes gathering, analyzing and evaluating user needs, and implementing, optimizing, supporting and troubleshooting clinical or business applications.




Collaborates with internal and external technical and end user groups to ensure applications and other third party systems meet the organization?s clinical and business needs when building and implementing the system.


Maintains knowledge of new technical concepts and solutions and their application to healthcare. Assists with implementation and support of third party systems.


Performs in-depth analysis of end user department workflows, data collection, report details and other technical issues as they relate to design and build decisions. Involves complex qualitative and quantitative analysis on data and information collected as part of application requirement gathering. Understands and translates the business/clinical functionality into system configuration and workflow validations.


Plans, prepares, and executes test scripts for application testing, new release testing, integration testing, and user acceptance testing. Documents test results, design, change control, system problems, and internal procedures according to departmental standards.


Provides technical application support, triage, and troubleshooting for complex applications. Participates in on-call coverage for off-hours and application validation during scheduled downtimes. Monitors the systems for data quality, efficiency, operation, and data integrity and appropriately escalates issues/problems.


Provides the necessary experience and knowledge to ensure all aspects of the application integrate with the other cross functional applications utilized by the organization.





Bachelor's degree preferred with 3 years? experience in relevant field, or Associate's degree with 8 years' experience in relevant field, or high school diploma with 13 years' experience in relevant field.



Required: Proven experience with successful project implementations/system support.


Required For Success:

5+ years using and supporting Lawson GL, AP, AM, IF, Revenue applications.
Strong understanding of accounting principles, theory and process
Lawson 10.x Applications proficiency and support experience
Experience with two or more major Lawson upgrades and / or conversions to Lawson
Lawson Application Break Fix support
System and Process Analysis and streamlining
Experience with Lawson user application Security role / class build, customization and analysis
Experience with evaluating, validating and testing Lawson patches ( MSP, CTP, and JT)
Process documentation and user test script development
Thorough knowledge of monthly and yearly closing processes
Managing Lawson Job Scheduler, recurring job definitions
Experience extracting, comparing and analyzing large data sets
Has supported full version upgrades of Lawson applications.
Proficient with Lawson Add-ins development, support and processing
Solid experience building SQL reports and extracts in MSSQL or MSAccess
Advanced Microsoft Excel skills, power user.


Preferred: Prior healthcare information systems experience in area of specialty. Strong working knowledge of hospital / ambulatory clinical and/or business workflows. Experience working with electronic medical records and patient charts, or enterprise systems. In-depth knowledge of Cone Health policies and procedures.


Highly Desired Skills:

Lawson CloudSuite financials and a multi-dimensional GL
CPA or Masters in Accounting
Development of Lawson Process Flows using IPD
LBI Reporting using and supporting Crystal Reports
Smart Notifications / BIRST
Familiarity with Lawson Supply Chain Apps including PO, RQ, RQC, MSCM, WH
Lawson Contract management



Valid Driver's License | Valid Driver's License

For clinical employees: Must maintain licensure appropriate to clinical education and training, without lapse.

For CHL applications: Must satisfactorily complete required EPIC certification testing.



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