| This position is responsible to greet and register outpatients into the Cone Health information system, enter orders, and other duties to facilitate patient exams. |
| Greets patients using AIDET (Acknowledgement, Introduce, Duration, Explanation and Thanks) Protocol. Determines patient destination at check-in. Arrives patient in CHL. Escorts patients/family to the appropriate area. -------------------------------------------------- Interviews patients in order to obtain accurate registration data. Obtains necessary signatures on the AOB and collects copies of insurance card and patient identification. -------------------------------------------------- Collects required financial information upon registration or check-in. Maintains a balanced cash drawer. Enters all data accurately. -------------------------------------------------- Handles and appropriately directs all phone calls. Initiates call reminders to patients and schedules/reschedules patient exams as necessary. -------------------------------------------------- Prepares and distributes exam associated documentation to all modalities. -------------------------------------------------- Processes all documentation related to requests for imaging data, CD's, reports, etc. and scans the Release of Information form. -------------------------------------------------- |
| EDUCATION: |
| High School Diploma or equivalent, Required |
| EXPERIENCE: |
| 1-2 years medical office or hospital clerical experience, Preferred |
| LICENSURE/CERTIFICATION/REGISTRY/LISTING: |
| REQUIRED N/A | ** NONE ** PREFERRED |
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