Cone Health

Clinic Registrar

ID
2021-6419
Location
CHAPS Building
Work Location
US-NC-Greensboro
Division : Name
Cone Health Medical Group
Department : Name
HSG-Mobile Community Testing
Category
CLERICAL/ADMIN
Position Sub-Category
ADMISSIONS
Position Type
Full Time
Employment Type
Employee
Exempt/NonExempt
Non-Exempt
FTE
1.00
Work Hours
40
Provider Schedule (specific schedule)
m- f some w/es
On call Required
No
Sub Category
Admissions

Overview

Verifies patient demographics and insurance information. Collects co-pays. Ensures completion of intake paperwork. Serves as a liaison between patient and clinical staff/providers.

Responsibilities


Checks with clinical staff when wait appears excessive and conveys appropriate information to waiting patients. Maintains good communication with clinical staff throughout the day to ensure smooth and efficient patient care.

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Completes Medicare Secondary Payer Survey and online insurance verifications when applicable.

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Demonstrates understanding of scheduling process and can accurately and efficiently schedule or reschedule patients in the scheduling system using the correct visit types, departments, locations and providers.

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Efficiently, accurately and expeditiously enters and updates demographic and insurance data. Clears system edits/errors immediately.

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Ensures patients are registered in appointment time order and that all patients are registered. Distributes and explains intake paperwork (new patient forms, medication validation letter, etc.), assisting patients when necessary. When asked, effectively communicates the purpose and importance of each type of paperwork.

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Greets patient and visitors in a prompt, courteous, cheerful and professional manner. Directs full attention to patients and visitors and makes eye contact. Monitors waiting room to ensure that patients are not overlooked.

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Verifies, collects and posts co-payments in cash posting system, generating a receipt. Collects payments for prior date of service and applies payment appropriately in cash posting system, generating a receipt. Performs daily close as needed.

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Qualifications


EDUCATION:
High School Diploma or equivalent, Required


EXPERIENCE:
1-2 years, Preferred

1-2 years Medical Office experience preferred.

LICENSURE/CERTIFICATION/REGISTRY/LISTING:
REQUIRED

PREFERRED

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