Cone Health

Clinic CMA / LPN Lead, Alamance Regional Medical Center - 25 hrs / week

ID
2021-7073
Location
Alamance Regional Medical Center
Work Location
US-NC-Burlington
Division : Name
Alamance Regional Medical Center
Department : Name
ARMC-CLINIC-OPEN DOOR
Category
PATIENT CARE
Position Sub-Category
CMA
Position Type
Benefit Eligible (12-39 hours/week)
Employment Type
Employee
Exempt/NonExempt
Non-Exempt
FTE
0.62
Work Hours
25
Provider Schedule (specific schedule)
Tuesday-Thursday
On call Required
No
Sub Category
Certified Medical Assistant

Overview

Provides direction and coordination of clinical staff providing patient care in physician office setting.

Serves as a liaison between the Site Supervisor and the clinical staff members. Reports Clinical staff concerns to the Site Supervisor. Assists the Site Supervisor with implementation of new policies/procedures. Serves as a resource for clinical staff members.

Talent Pool: Nursing Support

Responsibilities


Coordinates daily staff and patient workflow including assisting with creating staff schedule and assigning duties as needed.

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Trains new staff on all clinic workflows.

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Assists with clinical audits to ensure staff competency and compliance with policies and procedures.

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Provides direct patient care as delegated by the MD and according to standard plans of care appropriate to the patient's condition, needs, and/or age and under the supervision of the MD/APP. Assists in collection of data including biological, psychological, social, and cultural factors. Enters data, such as vital signs and implements the plan of care as directed by the MD/APP. During patient office visit, implements protocols/standing orders based on patient complaint or reason for visit. Takes verbal orders from the provider and documents them appropriately. Performs 12-lead EKGs, select respiratory care procedures and other assigned patient care for which adequate training has been provided and for which competencies have been demonstrated. Instructs patient in collection of samples and tests.

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Under the direction of supervising physicians, may adminster oral and parenteral medications (except for IV) including immunizations, controlled substances, therapeutic injections, skin tests and treatments, and other treatment modalities according to specified policies and procedures and medical assisting standards. Documents all administrations accurately and in a timely manner. Completes prior authorizations for medications as needed and communicates physician prescriptions to pharmacies by phone and fax as needed.

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Huddles with the provider and care team members prior to clinic to complete pre-visit preparation. Initiates and reinforces patient teaching from plan determined by the MD/APP, including the discharge summary/AVS. Assists with scheduling patient appointments, tests, admissions and follow-through with physician orders. Obtains all appropriate prior authorizatin or pre-certification for patients. Utilizes websites or payer hotlines to verify if an authorization is required for any service. Carries out referral orders to other specialty offices, performing required documentation and coordination. Coordinates tests with schedulers, pre-certification staff, and patients and their families.

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Oversees appointment bookings, ensuring preferences are given to patients in emergency situations. Maintains timely flow of patients. Provides accurate, complete, and timely documentation of all medical assistant procedures in the medical record.

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Assists with the preparation of equipment, exam rooms, and laundry. Restocking examination areas as necessary. Cleaning rooms weekly. Demonstrates through knowledge and practice, principles of infection control and universal precautions, adherence to OSHA standards, JCAHO standards and Hazardous Material guidelines.

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Qualifications


EDUCATION:
High School Diploma or equivalent, Required

Medical Assistant program OR Practical Nursing program required.

EXPERIENCE:
2, Healthcare - Healthcare - Other, Required

Required: 2 years of CMA or LPN experience in a medical office.

Preferred: 2-3 years of team lead experience or directing, training, mentoring staff in a medical office.

LICENSURE/CERTIFICATION/REGISTRY/LISTING:
REQUIRED

BLS (CPR)-American Red Cross or AHA Healthcare Provider

Required:

Current and active certification as a medical assistant by one of the following: American Associate of Medical Assistants (AAMA), American Medical Technologists (AMT), National Center for Competency Testing (NCCT), National Healthcareer Association (NHA), American Registry of Medical Assistants (RMA), National Healthcare Worker's Association (NHCWA), National Association for Health Professionals (NAHP), National Registry of Medical Assistants (NRMA).

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