Network Engineer II

ID 2021-7395
Location
ITS Building
Work Location
US-NC-Greensboro
Division : Name
ITS
Department : Name
SW-ITS-Tech Operations
Category
ITS
Position Sub-Category
INFORMATION SYSTEMS
Position Type
Full Time
Employment Type
Employee
Exempt/NonExempt
Exempt
FTE
1.00
Work Hours
40
Provider Schedule (specific schedule)
Weekdays 8am - 5pm & other as needed
On call Required
Yes
Sub Category
Information Systems

Overview

 
Works independently with general supervision from assigned Systems Manager. Focuses on planning the network implementation, determining physical and logical layouts, installing, configuring, and maintaining data networks. Ensures the uptime, performance, resource availability, and security of the networks managed within established budgets and operational guidelines. Determines and diagrams the physical layout which illustrates the physical location of and the connections between devices participating on the network. Determines and diagrams the logical layout which documents the communication protocols (e.g., IP, TCP, POP3, etc.) and type of service/application (email, file transfer, web browsing, etc.) for each segment of the network. Automates routine tasks using scripting and writing basic computer programs to address more complex systems software configuration and enhancement. In addition, this position promotes high standards in regards to effective departmental and customer service

 

Talent Pool: Corporate Services/Professional

Responsibilities

 

 
Provide ongoing system support including participation in on-call coverage for off hours.

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Works with user community (including departments and project teams) in analyzing, documenting, identifying, designing and providing technical solutions.

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Monitors, maintains and supports existing computer systems and infrastructure to help maximize uptime and availability. Analyzes, defines and evaluates product system problems and implements necessary solutions. Researches, tests and documents all system changes, updates and enhancements to ensure system integrity and stability.

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Implements scheduled projects as assigned. Assists in definition, selection, implementation associated with system projects. Communicates project status to appropriate personnel that could impact the scope, delivery, timeliness or effectiveness of system projects.

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Serves as subject matter expert in one or more technical areas. Promotes effective use of hardware and software.

Qualifications

 

EDUCATION:
Required:
Bachelor's degree preferred with 3 years’ experience in relevant field, or
Associate's degree with 8 years' experience in relevant field, or
High school diploma with 13 years' experience in relevant field

Preferred:
Bachelor’s degree in computer science, programming, analytics or other technical field.

 

EXPERIENCE:
Required:
3 years of experience network administration and analysis

Preferred:
Healthcare experience preferred

 

LICENSURE/CERTIFICATION/REGISTRY/LISTING:
Required:
Drivers License | Valid Drivers License
CCNA or equivalent

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