Working with a high degree of independence, designs and implements clinical programs to ensure individuals and their families receive psychological assessments, support and counseling utilizing principles of group, individual, and family concepts. In addition, foster interdisciplinary collaboration for a broad spectrum of services, when appropriate.
Provides service-oriented, innovative and cost-effective leadership and is responsible for effective revenue cycle operations at multiple OPRC Therapy clinics: Including human resource management of business operations support staff assisting the director in department financial management and oversight. Assists the director in implementing and monitoring OPRC operational and revenue cycle related policies, procedures and programs. Fulfills the following duties and other duties as assigned or ensures that they are appropriately delegated and completed.
Talent Pool: Corporate Services/Professional
The Executive Director - Chief Culture, Equity and Belonging Officer leads Cone Health's efforts in fostering an inclusive and equitable workplace. This position is crucial in championing diversity, equity, cultivating a strong sense of belonging, driving cultural transformation, and expanding environmental, social and governance (ESG) business practices. The Executive Director - Chief Culture, Equity and Belonging Officer reports directly to the Chief People + Culture Officer and collaborates with the Chief Executive Officer (CEO) and the Center for Health Equity leadership.
Talent Pool: Leadership, Corporate Services/Professional
Talent Pool - Administrative & Clerical
The Strategy Manager supports service line, market, and facility leaders across Cone Health by 1) utilizing a variety of strategic planning tools and methods to support leaders strategic plans and projects, 2) bringing forward industry research and ideas through both quantitative and qualitative resources, and 3) increasing the strategic capacity of the organization through education and thought partnership. Key skills will include strong communication, presentation, facilitation, coalition building, and research capabilities.
The Business Manager, Operative Services, is responsible for providing support for Operative Services, managing processes related to financial and strategic planning, statistical studies, and process improvement activities. The Business Manager will oversee internal initiatives like monitoring and management of productivity, block scheduling management, utilization statistics, timely processing of patient billing, and maintaining Surgical Services operational and quality statistics.
Provides clinical social work services related to patients? and family members? current and post-acute psychosocial and clinical needs. Completes psychosocial assessments; provides crisis intervention, emotional support, and short-term counseling with regard to diagnosis, treatment, and post-discharge plan; and creatively identifies and accesses resources to optimize effective and efficient patient care outcomes in collaboration with other members of the multi-disciplinary team.
Serves patients with acute episodes of severe and persistent mental illness and/or patients with new onset psychiatric and mental health needs. Utilizes principles of individual, group and family therapy theories. (Behavioral Health)
To function as a member of the Department for Spiritual Care and Wholeness, providing pastoral care and counseling to patients, families and staff of the Health System. This position serves all age groups in the Health System.
Talent Pools: Corporate Services/Professional
This position works in collaboration to define project scope, goals, and deliverables working towards operational needs. The Project Coordinator will contribute to multiple projects ensuring coordination and implementation align to division goals and organizational strategic priorities.
This position will support the system-wide Diversity, Equity & Inclusion office within the People + Culture department of Cone Health.
Talent Pool: Administrative & Clerical
Provides clinical social work services related to patients? and family members? current and post-acute psychosocial and clinical needs. Completes psychosocial assessments; provides crisis intervention, emotional support, and short-term counseling with regard to diagnosis, treatment, and post-discharge plan; and creatively identifies and accesses resources to optimize effective and efficient patient care outcomes in collaboration with other members of the multi-disciplinary team.
Serves patients with acute episodes of severe and persistent mental illness and/or patients with new onset psychiatric and mental health needs. Utilizes principles of individual, group and family therapy theories. (Behavioral Health)
Provides clinical social work services related to patients? and family members? current and post-acute psychosocial and clinical needs. Completes psychosocial assessments; provides crisis intervention, emotional support, and short-term counseling with regard to diagnosis, treatment, and post-discharge plan; and creatively identifies and accesses resources to optimize effective and efficient patient care outcomes in collaboration with other members of the multi-disciplinary team.
Serves patients with acute episodes of severe and persistent mental illness and/or patients with new onset psychiatric and mental health needs. Utilizes principles of individual, group and family therapy theories. (Behavioral Health)
The Practice Administrator will manage the day-to-day operational aspects of a practice, (possibly multiple locations); and ongoing projects within the practice. The Practice Administrator will also manage requests from Network, Service Line or System leadership, and will ensure that requests are communicated and implemented effectively in the practice. Some of the duties may include: 1) Serving on various committees as needed; and 2) participating in professional organizations and system leadership training.
The Accounts Payable Manager is responsible for managing the accounts payable team and overseeing the full cycle accounts payable process by partnering and supporting all business partners, internally and externally, to ensure the timely and accurate processing of all invoices.
Talent Pool: Corporate Services/Professional
The Retail Operations Development Manager is responsible for the design, features, operations, and outcomes of the retail brand including brand training, standards, and support patient and staff experiences. Develops the vision and strategy to create a highly engaging retail experience leveraging a variety of business strategies and technology platforms. Works to develop product feature roadmap, develop and deliver operational metrics, and continually capture consumer and patient feedback to drive the product. Works in partnership with information systems, consumer experience, marketing, and clinical teams to enhance retail capabilities in the delivery of health care.
Talent Pool: Corporate Services/Professional
This position to identifies, cultivates and solicits friends of Cone Health for significant gifts to fund identified institutional priorities. This positon will also identify and cultivate major gift prospects for an upcoming campaign. The schedule for this role is Monday - Friday, 8am - 5pm and some evenings and weekends for events.
Provides clinical social work services related to patients? and family members? current and post-acute psychosocial and clinical needs. Completes psychosocial assessments; provides crisis intervention, emotional support, and short-term counseling with regard to diagnosis, treatment, and post-discharge plan; and creatively identifies and accesses resources to optimize effective and efficient patient care outcomes in collaboration with other members of the multi-disciplinary team.
Serves patients with acute episodes of severe and persistent mental illness and/or patients with new onset psychiatric and mental health needs. Utilizes principles of individual, group and family therapy theories. (Behavioral Health)
Location is: 3516 Drawbridge Parkway, Greensboro, NC 27410
Working with a high degree of independence, designs and implements clinical programs to ensure individuals and their families receive
psychological assessments, support and counseling utilizing principles of group, individual, and family concepts. In addition, foster
interdisciplinary collaboration for a broad spectrum of services, when appropriate
Responsible for an efficient and optimal registration process for Patient Access by ensuring adherence to correct procedures and policies and the proper gathering of demographic, employment, insurance information and chief medical complaint for the patient. Provide assistance to staff level employees as necessary to ensure compliance and departmental policies and procedures.
Develop and maintain a harmonious work environment and insure that employees project a positive image of the hospital. Exhibit effective interpersonal skills and provide direction and assistance to assigned personnel in the development of these skills. Assure that all contacts with patients, the public, physicians, and other hospital personnel are carried out in a friendly, courteous, and considerate manner. The schedule for this position is Monday - Friday, 8am - 5:30pm with hours changing depending on the needs of the department.
The Volunteer Services Coordinator is responsible for providing administrative and project management support to the Volunteer team from recruiting, to hiring, placement of volunteers, and onboarding. This role provides daily support to the volunteer team members including troubleshooting issues, finding/purchasing supplies, and training for positions. the schedule for this position is M-F, 8am - 5pm, some evenings and weekends.
Working with a high degree of independence, designs and implements clinical programs to ensure individuals and their families receive psychological assessments, support and counseling utilizing principles of group, individual, and family concepts. In addition, foster interdisciplinary collaboration for a broad spectrum of services, when appropriate.
Talent Pool: Professional/Mangement
The Practice Liaison is responsible for the establishment and ongoing management of relationships with Triad HealthCare Network (?THN?) providers and their office staff as well as vendors and payers regarding the implementation and usage of THN resources deployed to advance THN quality and clinical integration initiatives. This includes assisting with the determination of necessary provider recruitment, onboarding and initial education to ensure network adequacy; serving as the primary liaison with THN providers and their staff to coordinate the implementation, training, support and ongoing maintenance of all such THN resources as well as the tracking and reporting of the usage of these resources. This position also is responsible to provide support and assistance to THN and THN providers to achieve targets set forth in established THN incentive programs in addition to achievement of recognition and/or designation from national accrediting bodies (NCQA, Bridges to Excellence, etc.), THN contracted insurance companies or other respective entities for accomplishments of disease management, population health management, medical cost management and adoption of Patient-Centered Medical Home (PCMH) principles. This may include, but is not limited to, coordinating, tracking and reporting adherence to established benchmarks and observing and assisting with process design recommendations to achieve higher compliance and performance. This position will serve THN providers and their staff with contracted payer claims resolution and provide management and support of divisional meetings to report and review quality and cost utilization performance. The practice liaison will also serve as the primary channel of communication between THN and THN providers and their office staff.
This position does require travel - 80% travel between practices and 20% at home office.
The Lean Transformation Coach, is a key resource for the Lean Transformation strategies across Cone Health. The primary responsibilities for this position is to provide training, coaching and operational support to administrators, physicians, clinicians and front-line staff for the deployment of Cone Health?s Lean management system. This position will support and work along with a Sr. Lean Transformation Coach on complex improvement efforts for clinical and non-clinical value streams through the understanding of process improvement tools and techniques, and a strong project management skills. In addition, the Lean Transformation Coach reports to the Director of the Primary Care Collaborative, and applies their knowledge of Lean principles and methods to navigate change and enroll people throughout the transformation continuum.
Talent Pool: Corporate Services/Professional
This professional is a key member of the Enterprise Analytics Health Economics team (Center for Outcomes Research and Evaluation). CORE's mission is to identify opportunities that improve patient outcomes, care delivery and reduce cost of care. The Health Economics analyst will conduct program evaluations and/or identify opportunities that improve patient outcomes and reduce the cost of care. In addition, they will be able to communicate with clinical providers and understand the technical aspects of clinical care. The position is highly demanding with rapid project turn-over but offers a rewarding experience to transform clinical care at the bedside. Advanced statistical methods are required to tease out the impact of clinical care in a complex environment. Quasi-experimental methods, survival analyses, and econometrics are used most frequently to answer complex clinical questions.
The Director IT Project Management Office (PMO) will lead the development and implementation of the Information Technology Project Management Office. The Director is accountable for the systems, structures and processes that ensure effective strategic alignment of projects, prioritization, value management, and benefit realization. This position will drive project standardization to introduce and ensure standard work in managing projects across the enterprise. The Director will have an enterprise focus that requires direct access to and interaction with the Cone Health executive team and ITS Steering Committee in order to manage organizational change, promote transparency and encourage enterprise collaboration and innovation.
The Director IT PMO is responsible for the overall leadership and effective performance of the Project Management Office with accountability to deliver consistent, high-quality projects, programs and manage the IT portfolio. This position will direct and oversee the IT Program Management Office, Lean Management and ITSM functions to ensure IT programs and projects meet organization goals and requirements. Leads and directs project management staff and works with other department leaders to define and develop projects and programs.
This is a hybrid role requiring regular, weekly onsite work.
Talent Pool: Corporate Services/Professional
Talent Pool: Professional/Management
The Site Manager will manage the day-to-day operational aspects of a practice. The Site Manager will also manage requests from site or CHMG leadership, and will ensure that requests are communicated and implemented effectively in the practice.
The Executive Director of CHMG is responsible for providing overall planning, direction and accountability to achieve operational, financial, quality/patient safety, human resources and patient experience objectives. This position provides guidance and leadership to Directors, Clinical Department Heads and other staff members, champions an open, supportive and collaborative culture across the enterprise and maintains effective relationships with both internal and external customers. This role is a key leader and change agent within Cone Health and Cone Health Medical Group and functions as the administrative dyad to the Area Medical Director. Position will be responsible for various specialty practices and support general CHMG Operations as needed.. This position will report to the Vice President of Operations, CHMG and work closely with other continuum of care leaders across the network in a helixed / matrix environment.
Talent Pool: Leadership
Working with a high degree of independence, designs and implements clinical programs to ensure individuals and their families receive psychological assessments, support and counseling utilizing principles of group, individual, and family concepts. In addition, foster interdisciplinary collaboration for a broad spectrum of services, when appropriate.
Talent Pool: Allied Health
This financial analyst position is to support the Health System's month end close, budgeting, financial forecasting, managerial finance needs, and capital efforts at the Hospital/Division level.
Talent Pool: Corporate Services/Professional
Under the supervision of the Director and the Coordinator, Clinical Pastoral Education, of the Pastoral Care and Counseling Department, the CPE Resident is able to function as a Chaplain, providing direct ministry to patients, their families and caregivers via spiritual assessment and support, pastoral and sacramental care. S/he visits each area of assigned clinical responsibility each scheduled day and responds to on-call requests following the schedule and procedure of the department. Has the demonstrated ability to actively and collegially function in relationships with peers and supervisor in the Clinical Pastoral Education (CPE) Resident Program. Approximately 75% of the student?s time is spent in direct contact with patients, their families, and staff. The remaining 25% is dedicated to CPE educational and program curriculum and administrative business. The Chaplain Residency Position is a one-year termed position.
Talent Pool: Corporate Services/Professional
This financial analyst position is to support Cone Health's managed care contracting, budgeting, financial forecasting, and managerial finance needs.
Talent Pool: Corporate Services/Professional
Talent Pool: Professional/Management
This position is responsible for enrolling/credentialing the Health System?s individual providers in government (Medicare/Medicaid, etc.) and managed care plans as required by the regulations or contracts governing these plans.
The People Solutions Center serves as the main point of contact for employees who need assistance with HR-related questions or issues from employment offer through post-employment. This position is the immediate leader for People Solutions Center team members within their assigned scope. The supervisor will guide the team in quickly assessing user needs and utilizing system resources to accurately and efficiently provide direction or resolution to the employee and/or engage appropriate escalation resources for assistance. The Supervisor utilizes data to proactively assist in identifying trends and developing education materials for those we serve in partnership with the People Solutions Center Manager. The Supervisor is responsible for partnering with P&C Centers of Excellence and other areas of the organization to maintain accurate data in the knowledge base and to assess future needs. The Supervisor will provide guidance, management and development opportunities for the navigators and monitor employee performance through the use of metrics and observation.
The People Solutions Center Supervisor will lead either the Pre-Boarding Team (including Orientation support) or the Workplace Team (which includes services such as general HR support and Leave & Disability).
This is a hybrid role requiring regular onsite work, typically about three days per week.
Talent Pool: Corporate Services/Professional
Talent Pool - Administrative and Clerical
This position is responsible for synchronizing the various operational aspects of Reinventing Care to support successful project completion. This role supports the project sponsor and project manager(s) by administering, collecting, managing and distributing project control information; organizing meetings and events, and updating project schedules. This role also assures the efficient and effective office operations. The schedule for this position is Monday - Friday, 8am - 5pm.
This Position will proactively partner with Cone Health leaders to assess, design, implement & evaluate significant organizational effectiveness solutions to support key business objectives and goals across the system including but not limited to advanced change management and professional coaching for executive leaders / teams to optimize performance.
This is a hybrid role requiring regular work onsite as needed.
Talent Pool: Corporate Services/Professional
Talent Pool: Corporate Services/Professional
Responsible for accurate coding and abstracting of medical information for billing and statistical purposes, and entering the information into a computerized database.
* Position is classified as professional which requires a minimum four week notice upon resignation.
Inpatient coding experience imperative for this role.
Talent Pool: Corporate Services/Professional
Talent Pool - Administrative & Clerical
Accurate and timely abstracting of patients diagnosed with reportable cancer by medical staff physicians of Cone Health. The schedule for this position is 20 hours a week with a flexible schedule.
This financial analyst position is to support the Health System's month end close, budgeting, financial forecasting, managerial finance needs, and capital efforts at the Hospital/Division level.
Talent Pool: Corporate Services/Professional
Manages compliance reviews for audit testing to ensure established laws, regulations and policies are met. Works with departments in the development of action plans or potential compliance issues that have been identified. Ensures that policies related to Revenue Cycle are updated and remain current.
Talent Pool: Corporate Services/Professional
This position is responsible for accurately analyzing, implementing and monitoring contractual relationships in support of Managed Care goals and objectives.
Serves as a liaison between, Cone Health, Carolinas Health System and payers to accurately administer Managed Care contract terms, resolve problems, troubleshoot and provide customer service.
Talent Pool: Corporate Services/Professional
Talent Pool: Allied Health
Working with a high degree of independence, designs and implements clinical programs to ensure individuals and their
families receive psychological assessments, support and counseling utilizing principles of group, individual, and family concepts. In
addition, foster interdisciplinary collaboration for a broad spectrum of services, when appropriate
Talent Pool: Allied Health
Working with a high degree of independence, designs and implements clinical programs to ensure individuals and their
families receive psychological assessments, support and counseling utilizing principles of group, individual, and family concepts. In
addition, foster interdisciplinary collaboration for a broad spectrum of services, when appropriate
The Facilities Infrastructure Project Engineer is responsible for the coordination, installation and replacement of building infrastructure systems and equipment. This position will also be accountable to manage small scale renovations and space modifications. This position will provide technical expertise for building infrastructure systems and identify opportunities to maintain and improve the reliability of existing facilities infrastructure systems. Responsibilities will include analyzing mechanical, electrical and plumbing systems; to including heating, air conditioning, ventilation, heat transfer, refrigeration, electrical distribution systems, medium voltage electrical transmission, and building automation systems. Position will provide technical consulting services to facilities maintenance and project groups on a wide range of facility systems and structures, including specification development and staff training. Provides engineering support in the development and implementation of energy reduction programs. Position serves as technical advisor regarding reducing energy usage in Cone Health owned buildings. Position will coordinate with the appropriate internal departments, contractors, and external agencies. Position will also assist with and coordinate interior designs, furniture and equipment, signage, technology infrastructure, IT and move-in/occupancy.
Talent Pool: Leadership
The Operations Manager is responsible for managing the day-to-day operational aspects of assigned practices, including managing processes related to financial (revenue cycle) performance, clinical performance, strategic planning, statistical analysis, and process improvement at the practice and/or divisional level.
Talent Pool: Leadership
Provides clinical social work services related to patients? and family members? current and post-acute psychosocial and clinical needs. Completes psychosocial assessments; provides crisis intervention, emotional support, and short-term counseling with regard to diagnosis, treatment, and post-discharge plan; and creatively identifies and accesses resources to optimize effective and efficient patient care outcomes in collaboration with other members of the multi-disciplinary team.
Serves patients with acute episodes of severe and persistent mental illness and/or patients with new onset psychiatric and mental health needs. Utilizes principles of individual, group and family therapy theories. (Behavioral Health)
Talent Pool: Professional
Provides clinical social work services related to patients? and family members? current and post-acute psychosocial and clinical needs. Completes psychosocial assessments; provides crisis intervention, emotional support, and short-term counseling with regard to diagnosis, treatment, and post-discharge plan; and creatively identifies and accesses resources to optimize effective and efficient patient care outcomes in collaboration with other members of the multi-disciplinary team.
Serves patients with acute episodes of severe and persistent mental illness and/or patients with new onset psychiatric and mental health needs. Utilizes principles of individual, group and family therapy theories. (Behavioral Health)
Talent Pool: Professional
Provides clinical social work services related to patients? and family members? current and post-acute psychosocial and clinical needs. Completes psychosocial assessments; provides crisis intervention, emotional support, and short-term counseling with regard to diagnosis, treatment, and post-discharge plan; and creatively identifies and accesses resources to optimize effective and efficient patient care outcomes in collaboration with other members of the multi-disciplinary team.
Serves patients with acute episodes of severe and persistent mental illness and/or patients with new onset psychiatric and mental health needs. Utilizes principles of individual, group and family therapy theories. (Behavioral Health)
Talent Pool: Professional
Provides clinical social work services related to patients? and family members? current and post-acute psychosocial and clinical needs. Completes psychosocial assessments; provides crisis intervention, emotional support, and short-term counseling with regard to diagnosis, treatment, and post-discharge plan; and creatively identifies and accesses resources to optimize effective and efficient patient care outcomes in collaboration with other members of the multi-disciplinary team.
Serves patients with acute episodes of severe and persistent mental illness and/or patients with new onset psychiatric and mental health needs. Utilizes principles of individual, group and family therapy theories. (Behavioral Health)
Talent Pool: Professional
Provides clinical social work services related to patients? and family members? current and post-acute psychosocial and clinical needs. Completes psychosocial assessments; provides crisis intervention, emotional support, and short-term counseling with regard to diagnosis, treatment, and post-discharge plan; and creatively identifies and accesses resources to optimize effective and efficient patient care outcomes in collaboration with other members of the multi-disciplinary team.
Serves patients with acute episodes of severe and persistent mental illness and/or patients with new onset psychiatric and mental health needs. Utilizes principles of individual, group and family therapy theories. (Behavioral Health)
Talent Pool: Professional
Provides clinical social work services related to patients? and family members? current and post-acute psychosocial and clinical needs. Completes psychosocial assessments; provides crisis intervention, emotional support, and short-term counseling with regard to diagnosis, treatment, and post-discharge plan; and creatively identifies and accesses resources to optimize effective and efficient patient care outcomes in collaboration with other members of the multi-disciplinary team.
Serves patients with acute episodes of severe and persistent mental illness and/or patients with new onset psychiatric and mental health needs. Utilizes principles of individual, group and family therapy theories. (Behavioral Health)
Talent Pool: Allied Health
Provides clinical social work services related to patients’ and family members’ current and post-acute psychosocial and clinical needs. Completes psychosocial assessments; provides crisis intervention, emotional support, and short-term counseling with regard to diagnosis, treatment, and post-discharge plan; and creatively identifies and accesses resources to optimize effective and efficient patient care outcomes in collaboration with other members of the multi-disciplinary team.
Serves patients with acute episodes of severe and persistent mental illness and/or patients with new onset psychiatric and mental health needs. Utilizes principles of individual, group and family therapy theories. (Behavioral Health)
Health
Talent Pool: Allied Health
Talent Pool - Administration & Clerical
Under minimal supervision, the Compliance Program Manager is responsible for communicating, driving, and proactively monitoring compliance with all applicable federal and state laws, regulations, policy directives and ethical requirements for Cone Health facilities including, but not limited to, the hospitals, cancer centers, hospital based clinics, and ancillary services. This position provides direction, management and leadership in the administration of the Cone Health Compliance program at the direction of leadership. This may include development of policies, education, communications, and the establishment and maintenance of processes to determine Cone Health's compliance with its policies and industry regulations. The Compliance Program Manager also performs compliance assessments, assists with the creation and on-going management of the annual workplan, provides subject matter guidance on compliance topics for business units and operations of Cone Health facilities. The Compliance Program Manager also assists the leadership in developing compliance policies, procedures, and best practices, and strive to position the compliance function as a key partner in ensuring the success of Cone Health's mission, values, and strategic initiatives. This position works with executives, operations leaders, external government agencies and parties as well as legal counsel when appropriate.
This is a hybrid role requiring regular onsite work, typically weekly.
Talent Pool: Leadership, Corporate Services/Professional
