Job Listings

Talent Pool - Administrative & Clerical This position will provide secretarial and administrative support to the department to which the position is assigned. This position requires strong organizational skills in order to multi-task and prioritize assignments and requests, professionalism and effective customer service when interacting with leaders in the organization, as well as internal and external customers. This position requires confidentiality and discretion. The schedule for this role is Monday - Friday, 8:00am - 4:30pm.  

Talent Pool - Administrative & Clerical The purpose of this position is to register all patients needing services. The role is responsible for obtaining accurate and complete demographic, financial, and medical information. The person performing this role anticipates and acts on the needs of our customers to enhance the patient experience. This is a Relief/PRN role. Primary Responsibilities: - Engages patients throughout the registration process to create a welcoming and positive patient experience. - Appropriate patient identification. - Collecting accurate and thorough patient demographic data. - Obtaining insurance information and verifying eligibility and benefits. - Determining and collecting patient financial liability. - Referring patients to a Patient Financial Resource Specialist as needed for assistance with financial counseling. - Patient Registration and Financial Clearance completed at the bedside within an emergency care setting.  

Talent Pool - Administrative & Clerical Under the leadership of the Pre-Service Center Management, the Pre-Service Specialist is responsible for completing pre-registration and financial clearance functions prior to the patient's arrival for service. The Pre-Service Specialist is responsible for collecting and validating accurate patient demographic and insurance information, obtaining pre-certification/authorization as required, and entering all necessary information into Cone HealthLink (EPIC). The Pre-Service Specialist is also responsible for informing the patient of his/her approximate liability, collecting patient liabilities, identifying patients in need of financial assistance and referring patients to financial counseling as necessary. This position requires multi-tasking and effective problem solving skills. It is expected that the Pre-Service Specialist will foster positive relationships with all patients in an effort to provide quality service. The Pre-Service Specialist will remain in full compliance with all departmental, institutional and regulatory policies and procedures. The roles and responsibilities of this job support the mission, vision, values and strategies of Cone Health. The schedule for this position is Monday - Friday 9:30am - 6:00pm and it is a remote position.  

The Certified Medical Assistant provides team based patient care as directed by the Physician. They provide support to nursing, lab, clerical, and Physician staff in order to facilitate positive patient outcomes. Clinical knowledge and skills relate to newborn, pediatric, adolescent, adult, and geriatric populations. **Participation in a Clinical Orientation and Competency Evaluation, and ability to pass a Clinical Skills Assessment and Medication Administration test within ninety (90) days of hire, and within 3 attempts.** Talent Pool: Nursing Support 

The role of the Patient Access Advocate II is vital to our front office operations. This role allows you to expand on your proven customer service and medical technology skill sets and positions you as the expert liaison for patient and clinic relations. This role primarily focuses on providing excellent customer service, insurance verification, referral management and in some practices orienting Patient Access Advocate I new hires to be set up for success.

Talent Pool - Administrative & Clerical This position is accountable for coordinating the day-to-day activities of the Strategy and Planning Team (SP Team) and providing administrative and operational support to ensure optimal productivity of team members. This position requires strong organizational skills in order to multi-task and prioritize assignments and requests. Such assignments include administrative and office management tasks, preparing communications, creating presentations, interacting with leaders throughout the health system, taking notes, receiving direction from others, and representing the SP Team.  

This position is accountable for accurately analyzing and collecting balances on patient accounts, to include duties related to charges, filing, and follow up of third party insurance claims and correspondence in a timely and appropriate manner insuring that all policies, regulations and procedures are followed. Talent Pool: Corporate Services/Professional

This position is accountable for accurately analyzing and collecting balances on patient accounts, to include duties related to charges, filing, and follow up of third party insurance claims and correspondence in a timely and appropriate manner insuring that all policies, regulations and procedures are followed. Talent Pool: Corporate Services/Professional

Talent Pool - Administrative & Clerical The purpose of this position is to register all patients needing services. The role is responsible for obtaining accurate and complete demographic, financial, and medical information. The person performing this role anticipates and acts on the needs of our customers to enhance the patient experience. The schedule for this position is every other weekend, 2:00 pm - 10:30 pm.   Primary Responsibilities: - Engages patients throughout the registration process to create a welcoming and positive patient experience. - Appropriate patient identification. - Collecting accurate and thorough patient demographic data. - Obtaining insurance information and verifying eligibility and benefits. - Determining and collecting patient financial liability. - Referring patients to a Patient Financial Resource Specialist as needed for assistance with financial counseling. - Patient Registration and Financial Clearance completed at the bedside within an emergency care setting.  

The role of the Patient Access Advocate I is vital to our front office operations. As the first point of contact the role is responsible for creating a welcoming environment for all internal and external customers and ensuring all pre and post appointment tasks are completed with accuracy and efficiency.

  The purpose of this position is to register all patients needing services. The role is responsible for obtaining accurate and complete demographic, financial, and medical information. The person performing this role anticipates and acts on the needs of our customers to enhance the patient experience. The schedule for this role is Mon. -Fri., 3:00 PM - 11:00 PM. Primary Responsibilities: - Engages patients throughout the registration process to create a welcoming and positive patient experience. - Appropriate patient identification. - Collecting accurate and thorough patient demographic data. - Obtaining insurance information and verifying eligibility and benefits. - Determining and collecting patient financial liability. - Referring patients to a Patient Financial Resource Specialist as needed for assistance with financial counseling. - Patient Registration and Financial Clearance completed at the bedside within an emergency care setting.  

The role of the Patient Access Advocate II is vital to our front office operations. This role allows you to expand on your proven customer service and medical technology skill sets and positions you as the expert liaison for patient and clinic relations. This role primarily focuses on providing excellent customer service, insurance verification, referral management and in some practices orienting Patient Access Advocate I new hires to be set up for success.

  The Service Desk Associate will is a frontline contributor to the customer satisfaction through fostering collaboration among and between team members as well as other support service departments. The Analyst will communicate with and dispatch a wide variety of customer service requests to the department?s staff that the call center supports. The analyst will serve as the principal customer service liaison to multiple clients so strong positive customer service skills are essential. In addition, the associate may be responsible for the life safety and communications hub for our patients, visitors and employees in the health system. This position is system critical and staffed system wide 24 hours a day, 365 days a year to include holidays, weekends and inclement weather.   This role is 2nd shift; 3p-11p. Location will primarily be at Annie Penn in Reidsville with 2 days at ARMC in Burlington.   Talent Pools: Corporate Services/Professional

Performs a variety of functions to include receiving paper documents from both the hospitals and physician practices, preps the paperwork, scans the paperwork, indexing of the scanned paperwork and completes quality reviews according to procedure. Maintains accuracy of reports to ensure all are received and processed. Talent Pools: Corporate Services/Professional

Provides coding and billing support. Assists with educating physicians, management, support staff and administration. Identifies possible revenue opportunities. Codes office, hospital, nursing home, surgery and/or procedures as directed for specific practices. Talent Pools: Corporate Services/Professional

Talent Pool - Administrative & Clerical The purpose of this position is to register all patients needing services. The role is responsible for obtaining accurate and complete demographic, financial, and medical information. The person performing this role anticipates and acts on the needs of our customers to enhance the patient experience. The schedule for this position is every Friday & Saturday, 3rd shift. Primary Responsibilities: - Engages patients throughout the registration process to create a welcoming and positive patient experience - Appropriate patient identification - Collecting accurate and thorough patient demographic data - Obtaining insurance information and verifying eligibility and benefits - Determining and collecting patient financial liability - Referring patients to a Patient Financial Resource Specialist as needed for assistance with financial counseling - Patient Registration and Financial Clearance completed at the bedside within an emergency care setting  

Talent Pool - Administrative & Clerical The purpose of this position is to register all patients needing services. The role is responsible for obtaining accurate and complete demographic, financial, and medical information. The person performing this role anticipates and acts on the needs of our customers to enhance the patient experience. The schedule for this position is Every Sat./Sun., 3pm - 11pm. Primary Responsibilities: - Engages patients throughout the registration process to create a welcoming and positive patient experience. - Appropriate patient identification. - Collecting accurate and thorough patient demographic data. - Obtaining insurance information and verifying eligibility and benefits. - Determining and collecting patient financial liability. - Referring patients to a Patient Financial Resource Specialist as needed for assistance with financial counseling. - Patient Registration and Financial Clearance completed at the bedside within an emergency care setting.  

The role of the Patient Access Advocate II is vital to our front office operations. This role allows you to expand on your proven customer service and medical technology skill sets and positions you as the expert liaison for patient and clinic relations. This role primarily focuses on providing excellent customer service, insurance verification, referral management and in some practices orienting Patient Access Advocate I new hires to be set up for success.

Talent Pool - Administrative & Clerical This position will provide secretarial and administrative support to the department to which the position is assigned. This position requires strong organizational skills in order to multi-task and prioritize assignments and requests, professionalism and effective customer service when interacting with leaders in the organization, as well as internal and external customers. This position requires confidentiality and discretion. The schedule for this position is Monday - Friday, 8:30am - 5:00pm.  

The role of the Patient Access Advocate II is vital to our front office operations. This role allows you to expand on your proven customer service and medical technology skill sets and positions you as the expert liaison for patient and clinic relations. This role primarily focuses on providing excellent customer service, insurance verification, referral management and in some practices orienting Patient Access Advocate I new hires to be set up for success.

Talent Pool - Administrative & Clerical This position is accountable to provide general clerical and reception duties to include: Answering phone, meeting and greeting patients and hospital guests, providing accurate directions within the hospital and directions to and from all of the Cone Health facilities. This is a relief role and the schedule will vary.  

Talent Pool - Administrative & Clerical The purpose of this position is to register all patients needing services. The role is responsible for obtaining accurate and complete demographic, financial, and medical information. The person performing this role anticipates and acts on the needs of our customers to enhance the patient experience. The schedule for this position is EOW Fri-Sat 11:00 PM to 7:00 AM. Primary Responsibilities: - Engages patients throughout the registration process to create a welcoming and positive patient experience. - Appropriate patient identification. - Collecting accurate and thorough patient demographic data. - Obtaining insurance information and verifying eligibility and benefits. - Determining and collecting patient financial liability. - Referring patients to a Patient Financial Resource Specialist as needed for assistance with financial counseling. - Patient Registration and Financial Clearance completed at the bedside within an emergency care setting.  

The role of the Patient Access Advocate II is vital to our front office operations. This role allows you to expand on your proven customer service and medical technology skill sets and positions you as the expert liaison for patient and clinic relations. This role primarily focuses on providing excellent customer service, insurance verification, referral management and in some practices orienting Patient Access Advocate I new hires to be set up for success.

Talent Pool - Administrative & Clerical The purpose of this position is to register all patients needing services. The role is responsible for obtaining accurate and complete demographic, financial, and medical information. The person performing this role anticipates and acts on the needs of our customers to enhance the patient experience.   Primary Responsibilities: - Engages patients throughout the registration process to create a welcoming and positive patient experience. - Appropriate patient identification. - Collecting accurate and thorough patient demographic data. - Obtaining insurance information and verifying eligibility and benefits. - Determining and collecting patient financial liability. - Referring patients to a Patient Financial Resource Specialist as needed for assistance with financial counseling. - Patient Registration and Financial Clearance completed at the bedside within an emergency care setting.  

The role of the Patient Access Advocate II is vital to our front office operations. This role allows you to expand on your proven customer service and medical technology skill sets and positions you as the expert liaison for patient and clinic relations. This role primarily focuses on providing excellent customer service, insurance verification, referral management and in some practices orienting Patient Access Advocate I new hires to be set up for success.

The role of the Patient Access Advocate II is vital to our front office operations. This role allows you to expand on your proven customer service and medical technology skill sets and positions you as the expert liaison for patient and clinic relations. This role primarily focuses on providing excellent customer service, insurance verification, referral management and in some practices orienting Patient Access Advocate I new hires to be set up for success.

The role of the Patient Access Advocate II is vital to our front office operations. This role allows you to expand on your proven customer service and medical technology skill sets and positions you as the expert liaison for patient and clinic relations. This role primarily focuses on providing excellent customer service, insurance verification, referral management and in some practices orienting Patient Access Advocate I new hires to be set up for success.

The Accounts Payable Clerk is responsible for processing disbursements for the Health System?s daily operation and capital expenditures in an accurate and timely manner. Talent Pool: Corporate Services/Professional

Monitors the volume and accuracy of Pro Fee claims and revenue cycle processes by monitoring workqueues for increased volume of rejections, denials or other unfavorable trends. Analyze results to identify if issues are user related, system related or payer related. Communicated with Central Billing Office leadership, vendors and IT any identified issues that may improve efficiency and maximize the accuracy of claims submissions. Talent Pool: Corporate Services/Professional

The role of the Patient Access Advocate II is vital to our front office operations. This role allows you to expand on your proven customer service and medical technology skill sets and positions you as the expert liaison for patient and clinic relations. This role primarily focuses on providing excellent customer service, insurance verification, referral management and in some practices orienting Patient Access Advocate I new hires to be set up for success.

The role of the Patient Access Advocate II is vital to our front office operations. This role allows you to expand on your proven customer service and medical technology skill sets and positions you as the expert liaison for patient and clinic relations. This role primarily focuses on providing excellent customer service, insurance verification, referral management and in some practices orienting Patient Access Advocate I new hires to be set up for success.

Under the leadership of the Pre-Service Center Management, the Pre-Service Specialist is responsible for completing pre-registration and financial clearance functions prior to the patient?s arrival for service. The Pre-Service Specialist is responsible for collecting and validating accurate patient demographic and insurance information, obtaining pre-certification/authorization as required, and entering all necessary information into Cone HealthLink (EPIC). The Pre-Service Specialist is also responsible for informing the patient of his/her approximate liability, collecting patient liabilities, identifying patients in need of financial assistance and referring patients to financial counseling as necessary. This position requires multi-tasking and effective problem solving skills. It is expected that the Pre-Service Specialist will foster positive relationships with all patients in an effort to provide quality service. The Pre-Service Specialist will remain in full compliance with all departmental, institutional and regulatory policies and procedures. The roles and responsibilities of this job support the mission, vision, values and strategies of Cone Health.

This position responds to inquiries by answering all incoming telephone calls promptly and courteously, ensuring customers? requests are assessed and handled to effectively maintain the maximum collection functions and insuring that all policies, regulations and procedures are followed. This position is accountable for arranging timely payments by patients after or in lieu of insurance in order to reduce outstanding balances and facilitate reimbursement. Talent Pool: Corporate Services/Professional

Talent Pool - Administrative & Clerical This position provides direct administrative support for the President and Vice President of Programs and manages all internal operations for Impact Alamance Building and Conference Facility. The schedule for this role is Monday - Friday, 8am - 5pm.  

Talent Pool: Administrative/Clerical The role of the Patient Access Advocate II is vital to our front office operations. This role allows you to expand on your proven customer service and medical technology skill sets and positions you as the expert liaison for patient and clinic relations. This role primarily focuses on providing excellent customer service, insurance verification, referral management and in some practices orienting Patient Access Advocate I new hires to be set up for success.

Talent Pool - Administrative & Clerical The purpose of this position is to register all patients needing services. The role is responsible for obtaining accurate and complete demographic, financial, and medical information. The person performing this role anticipates and acts on the needs of our customers to enhance the patient experience. The schedule for this position is Monday - Thursday, 3pm - 11pm. Primary Responsibilities: - Engages patients throughout the registration process to create a welcoming and positive patient experience. - Appropriate patient identification. - Collecting accurate and thorough patient demographic data. - Obtaining insurance information and verifying eligibility and benefits. - Determining and collecting patient financial liability. - Referring patients to a Patient Financial Resource Specialist as needed for assistance with financial counseling. - Patient Registration and Financial Clearance completed at the bedside within an emergency care setting.  

Talent Pool - Administrative & Clerical The role of the Patient Access Advocate II is vital to our front office operations. This role allows you to expand on your proven customer service and medical technology skill sets and positions you as the expert liaison for patient and clinic relations. This role primarily focuses on providing excellent customer service, insurance verification, referral management and in some practices orienting Patient Access Advocate I new hires to be set up for success. The schedule for this role is Monday - Friday, 8am - 5pm.  

Talent Pool - Administrative & Clerical The Marketing and Communications Specialist serves as day-to-day contact with specific client groups. The Marketing and Communications Specialist works with clients to identify marketing and communications opportunities, works with Marketing Manager to develop overall marketing and communications strategies, translates these strategies into plans and develops and collaborates with graphic designers, photographers and other partners to execute tactics identified in the plans. Client groups include department leaders, hospital administration and others in the organization. The schedule for this role is Monday - Friday, 8am - 5pm with occasional weekend or evening events.  

Talent Pool: Admin/Clerical The role of the Patient Access Advocate II is vital to our front office operations. This role allows you to expand on your proven customer service and medical technology skill sets and positions you as the expert liaison for patient and clinic relations. This role primarily focuses on providing excellent customer service, insurance verification, referral management and in some practices orienting Patient Access Advocate I new hires to be set up for success.

Talent Pool - Administrative & Clerical The purpose of this position is to register all patients needing services. The role is responsible for obtaining accurate and complete demographic, financial, and medical information. The person performing this role anticipates and acts on the needs of our customers to enhance the patient experience. The schedule for this position is Monday - Friday, 11pm - 7am, every 4th Weekend. Primary Responsibilities: - Engages patients throughout the registration process to create a welcoming and positive patient experience. - Appropriate patient identification. - Collecting accurate and thorough patient demographic data. - Obtaining insurance information and verifying eligibility and benefits. - Determining and collecting patient financial liability. - Referring patients to a Patient Financial Resource Specialist as needed for assistance with financial counseling. - Patient Registration and Financial Clearance completed at the bedside within an emergency care setting.  

Provides coding and billing support. Assists with educating physicians, management, support staff and administration. Identifies possible revenue opportunities. Codes office, hospital, nursing home, surgery and/or procedures as directed for specific practices. Talent Pool: Corporate Services/Professional

The role of the Patient Access Advocate I is vital to our front office operations. As the first point of contact the role is responsible for creating a welcoming environment for all internal and external customers and ensuring all pre and post appointment tasks are completed with accuracy and efficiency.

Talent Pool - Administrative & Clerical The purpose of this position is to register all patients needing services. The role is responsible for obtaining accurate and complete demographic, financial, and medical information. The person performing this role anticipates and acts on the needs of our customers to enhance the patient experience. The schedule for this position is Monday - Friday, 8:30am - 5:00pm. Primary Responsibilities: - Engages patients throughout the registration process to create a welcoming and positive patient experience. - Appropriate patient identification. - Collecting accurate and thorough patient demographic data. - Obtaining insurance information and verifying eligibility and benefits. - Determining and collecting patient financial liability. - Referring patients to a Patient Financial Resource Specialist as needed for assistance with financial counseling.  

Talent Pool: Clerical/Admin

Talent Pool - Administrative & Clerical The role of the Patient Access Advocate II is vital to our front office operations. This role allows you to expand on your proven customer service and medical technology skill sets and positions you as the expert liaison for patient and clinic relations. This role primarily focuses on providing excellent customer service, insurance verification, referral management and in some practices orienting Patient Access Advocate I new hires to be set up for success. This is a PRN/Relief role.  

Talent Pool - Administrative & Clerical The purpose of this position is to register all patients needing services. The role is responsible for obtaining accurate and complete demographic, financial, and medical information. The person performing this role anticipates and acts on the needs of our customers to enhance the patient experience. The schedule for this position is Tuesday, Wednesday, and Thursday, 2nd shift for 22 hours a week. Primary Responsibilities: - Engages patients throughout the registration process to create a welcoming and positive patient experience. - Appropriate patient identification. - Collecting accurate and thorough patient demographic data. - Obtaining insurance information and verifying eligibility and benefits. - Determining and collecting patient financial liability. - Referring patients to a Patient Financial Resource Specialist as needed for assistance with financial counseling. - Patient Registration and Financial Clearance completed at the bedside within an emergency care setting.  

  Organizes, distributes and documents work requests and assignments. Coordinates and records department activity to ensure patient safety and maintain ongoing facilities operations.  

Talent Pool - Administrative & Clerical The purpose of this position is to register all patients needing services. The role is responsible for obtaining accurate and complete demographic, financial, and medical information. The person performing this role anticipates and acts on the needs of our customers to enhance the patient experience. The schedule for this role is 3rd shift every other Friday & Saturday. Primary Responsibilities: - Engages patients throughout the registration process to create a welcoming and positive patient experience. - Appropriate patient identification. - Collecting accurate and thorough patient demographic data3Obtaining insurance information and verifying eligibility and benefits. - Determining and collecting patient financial liability. - Referring patients to a Patient Financial Resource Specialist as needed for assistance with financial counseling. - Patient Registration and Financial Clearance completed at the bedside within an emergency care setting.  

Responsible for processing medical Release of Information requests to patients and third party requesters, in a timely and efficient manner in accordance with HIPAA, federal, and state guidelines. Will use designated equipment and databases to enter, update and maintain all pertinent information relative to requests and disclosures. Assist in development and implementation of information management standards and systems to support the patient record. Responsible for supporting ROI workflows within the HIM ROI Division. Talent Pool: Corporate Services/Professional

Talent Pool - Administrative & Clerical Responsible for supporting the inpatient nursing department's scheduling/staffing efforts to ensure adequate staffing in all departments. Maintain the nursing department data base. The schedule for this role is 6:30am - 6:30pm Sat and Sun with one 12 hr night shift every other week. Total hours equal to 30 hours a week.