Under the leadership of the Pre-Service Center Management, the Pre-Service Specialist is responsible for completing pre-registration and financial clearance functions prior to the patient?s arrival for service. The Pre-Service Specialist is responsible for collecting and validating accurate patient demographic and insurance information, obtaining pre-certification/authorization as required, and entering all necessary information into Cone HealthLink (EPIC). The Pre-Service Specialist is also responsible for informing the patient of his/her approximate liability, collecting patient liabilities, identifying patients in need of financial assistance and referring patients to financial counseling as necessary.
This position requires multi-tasking and effective problem solving skills. It is expected that the Pre-Service Specialist will foster positive relationships with all patients in an effort to provide quality service.
The Pre-Service Specialist will remain in full compliance with all departmental, institutional and regulatory policies and procedures. The roles and responsibilities of this job support the mission, vision, values and strategies of Cone Health.
This position is accountable to maintain an acceptable level of cleanliness within all assigned areas of the hospital (offices, patient rooms, treatment areas, lobbies, public rest rooms, lounges, etc.) This position will also meet and/or exceed internal and external customer expectations while adhering to the organizational environmental and infection prevention standards and standards established by external regulatory agencies.
An Epic Architect partners with business analysts and engineers to define the technical requirements, principles and models that generally guide all integration solution decisions for Epic. They are responsible for analyzing and translating business, information and technical requirements into an architectural blueprint that outlines solutions that integrate across applications, systems and platforms, leveraging Epic to achieve business objectives.
The purpose of this position is to register all patients needing services. The role is responsible for obtaining accurate and complete demographic, financial, and medical information. The person performing this role anticipates and acts on the needs of our customers to enhance the patient experience.
Primary Responsibilities:
? Engages patients throughout the registration process to create a welcoming and positive patient experience
? Appropriate patient identification
? Collecting accurate and thorough patient demographic data
? Obtaining insurance information and verifying eligibility and benefits
? Determining and collecting patient financial liability
? Referring patients to a Patient Financial Resource Specialist as needed for assistance with financial counseling
Talent Pool: Administrative & Clerical
The Certified Medical Assistant provides team based patient care as directed by the Physician. They provide support to nursing, lab, clerical, and Physician staff in order to facilitate positive patient outcomes. Clinical knowledge and skills relate to newborn, pediatric, adolescent, adult, and geriatric populations.
**Participation in a Clinical Orientation and Competency Evaluation, and ability to pass a Clinical Skills Assessment and Medication Administration test within ninety (90) days of hire, and within 3 attempts.**
Talent Pool: Nursing Support
Provides clinical social work services related to patients? and family members? current and post-acute psychosocial and clinical needs. Completes psychosocial assessments; provides crisis intervention, emotional support, and short-term counseling with regard to diagnosis, treatment, and post-discharge plan; and creatively identifies and accesses resources to optimize effective and efficient patient care outcomes in collaboration with other members of the multi-disciplinary team.
Serves patients with acute episodes of severe and persistent mental illness and/or patients with new onset psychiatric and mental health needs. Utilizes principles of individual, group and family therapy theories. (Behavioral Health)
Assesses, plans, implements, documents, organizes prioritize, delegates, supervises and coordinates the care of neonatal, pediatric, adolescent, adult, geriatric as prescribed within parameters of the NC Nurse Practice Act.
Assesses, plans, implements, documents, organizes, prioritizes, delegates, supervises and coordinates the care
of adolescent, adult, geriatric patients as prescribed within the parameters of the NC Nurse Practice Act and
hospital complex. Talent Pool: Nursing
The Progressive Care and Urology Department has an East side with 21 beds and a West side with 24 beds, the same population of patients are on both sides, and the same staff work either side at one time or other. The population of patients served include medical cardiac, pulmonary, and other diagnosis, along with surgical patients needing telemetry monitoring. There is a Urology Specialty of surgical patients, such as Robotic Prostatectomies, Nephrectomies, and Cystectomies. The Nurses work closely with the Hospitalists assigned to the department and with the Urology physicians, whose offices are located next to hospital. The department has both medical and surgical progressive care patients.
The Nursing team on this department is known for Strong Teamwork and are proud of the relationships made here with many staff working on this team for many years. The employees are committed to providing excellent patient care and learning new things. Staff Education is a strong focus here, and getting staff involved in our Shared Governance, committees, and unit projects is exciting. We welcome you to come join us – you cannot find a better work environment!!
The leaders on this department – the director, assistant director, RN 3s and RN4s are engaged, supportive and caring. We warmly welcome you to join our team. A team that “has your back” awaits you.
Experience the Cone Health difference of “We are right here with you”. Every day our commitment to caring for each other, our patients and our communities will reward you with a feeling of accomplishment and bring a smile to your face.
Assesses, plans, implements, documents, organizes prioritize, delegates, supervises and coordinates the care of neonatal, pediatric, adolescent, adult, geriatric as prescribed within parameters of the NC Nurse Practice Act. Talent Pool:Nursing
The Progressive Care and Urology Department has an East side with 21 beds and a West side with 24 beds, the same population of patients are on both sides, and the same staff work either side at one time or other. The population of patients served include medical cardiac, pulmonary, and other diagnosis, along with surgical patients needing telemetry monitoring. There is a Urology Specialty of surgical patients, such as Robotic Prostatectomies, Nephrectomies, and Cystectomies. The Nurses work closely with the Hospitalists assigned to the department and with the Urology physicians, whose offices are located next to hospital. The department has both medical and surgical progressive care patients.
The Nursing team on this department is known for Strong Teamwork and are proud of the relationships made here with many staff working on this team for many years. The employees are committed to providing excellent patient care and learning new things. Staff Education is a strong focus here, and getting staff involved in our Shared Governance, committees, and unit projects is exciting. We welcome you to come join us – you cannot find a better work environment!!
The leaders on this department – the director, assistant director, RN 3s and RN4s are engaged, supportive and caring. We warmly welcome you to join our team. A team that “has your back” awaits you.
Experience the Cone Health difference of “We are right here with you”. Every day our commitment to caring for each other, our patients and our communities will reward you with a feeling of accomplishment and bring a smile to your face.
Provides basic patient care according to the skills and competency guidelines set by the N.C. Division of Facility Services and the North Carolina Board of Nursing, Nurse Aide Central Registry. Provides patient care under the supervision of the Nurse, reporting observations, and documenting within the scope of practice into the EMR. May have access to non-controlled medication storage areas on the patient care areas if and only when their job responsibilities require that access, such as transferring non-controlled substance medications from one storage location site to another or when helping other licensed healthcare professionals retrieve non-controlled substance medications.Talent Pool: Nursing Support
Assesses, plans, implements, documents, organizes prioritize, delegates, supervises and coordinates the care of neonatal, pediatric, adolescent, adult, geriatric as prescribed within parameters of the NC Nurse Practice Act.
Assesses, plans, implements, documents, organizes prioritize, delegates, supervises and coordinates the care of neonatal, pediatric, adolescent, adult, geriatric as prescribed within parameters of the NC Nurse Practice Act.
Talent Pool: Nursing
Provides basic patient care according to the skills and competency guidelines set by the N.C. Division of Facility Services and the North Carolina Board of Nursing, Nurse Aide Central Registry. Provides patient care under the supervision of the Nurse, reporting observations, and documenting within the scope of practice into the EMR. May have access to non-controlled medication storage areas on the patient care areas if and only when their job responsibilities require that access, such as transferring non-controlled substance medications from one storage location site to another or when helping other licensed healthcare professionals retrieve non-controlled substance medications. Talent Pool: Nursing Support
Assesses, plans, implements, documents, organizes prioritize, delegates, supervises and coordinates the care of neonatal, pediatric, adolescent, adult, geriatric as prescribed within parameters of the NC Nurse Practice Act.
Talent Pool:Nursing
Provides basic patient care according to the skills and competency guidelines set by the N.C. Division of Facility Services and the North Carolina Board of Nursing, Nurse Aide Central Registry. Provides patient care under the supervision of the Nurse, reporting observations, and documenting within the scope of practice into the EMR. May have access to non-controlled medication storage areas on the patient care areas if and only when their job responsibilities require that access, such as transferring non-controlled substance medications from one storage location site to another or when helping other licensed healthcare professionals retrieve non-controlled substance medications.Talent Pool: Nursing Support
Provides basic patient care according to the skills and competency guidelines set by the N.C. Division of Facility Services and the North Carolina Board of Nursing, Nurse Aide Central Registry. Provides patient care under the supervision of the Nurse, reporting observations, and documenting within the scope of practice into the EMR. May have access to non-controlled medication storage areas on the patient care areas if and only when their job responsibilities require that access, such as transferring non-controlled substance medications from one storage location site to another or when helping other licensed healthcare professionals retrieve non-controlled substance medications.Talent Pool: Nursing Support
Assesses, plans, implements, documents, organizes prioritize, delegates, supervises and coordinates the care of neonatal, pediatric, adolescent, adult, geriatric as prescribed within parameters of the NC Nurse Practice Act.
Talent Pool: Nursing
Provides basic patient care according to the skills and competency guidelines set by the N.C. Division of Facility Services and the North Carolina Board of Nursing, Nurse Aide Central Registry. Provides patient care under the supervision of the Nurse, reporting observations, and documenting within the scope of practice into the EMR. May have access to non-controlled medication storage areas on the patient care areas if and only when their job responsibilities require that access, such as transferring non-controlled substance medications from one storage location site to another or when helping other licensed healthcare professionals retrieve non-controlled substance medications. Talent Pool: Nursing Support
Assesses, plans, implements, documents, organizes prioritize, delegates, supervises and coordinates the care of neonatal, pediatric, adolescent, adult, geriatric as prescribed within parameters of the NC Nurse Practice Act. Talent Pool: Nursing
Assesses, plans, implements, documents, organizes, prioritizes, and coordinates the care of neonatal, pediatric, adolescent, adult and geriatric patients according to treatment protocols, guidelines and procedures in accordance with North Carolina College of Emergency Physicians protocols set forth by the N.C. Office of EMS.
Talent Pool: Allied Health
Assesses, plans, implements, documents, organizes, prioritizes, and coordinates the care of neonatal, pediatric, adolescent, adult and geriatric patients according to treatment protocols, guidelines and procedures in accordance with North Carolina College of Emergency Physicians protocols set forth by the N.C. Office of EMS.
Talent Pool: Allied Health
Assesses, plans, implements, documents, organizes prioritize, delegates, supervises and coordinates the care of neonatal, pediatric, adolescent, adult, geriatric as prescribed within parameters of the NC Nurse Practice Act.
Talent Pool: Nursing
Assesses, plans, implements, documents, organizes prioritize, delegates, supervises and coordinates the care of neonatal, pediatric, adolescent, adult, geriatric as prescribed within parameters of the NC Nurse Practice Act.
OB Specialty Care is an 18-bed unit that cares for low and high-risk patients with pregnancy and post-partum related complications. Some of the patients that are cared for on this unit include but are not limited to: patients with hypertensive disorders, cardiac complications, continuous fetal monitoring, magnesium infusions, insulin infusions and less that 20-week deliveries.
Talent Pool: Nursing
This position is accountable to work under the supervision of a registered pharmacist and assist in the various activities of the pharmacy department in order to provide quality safe patient care in a designated setting. Candidates have the ability to foster a Top-Tier Employee Engagement Culture throughout Cone Health.
Talent Pool: Allied Health
The purpose of this position is to register all patients needing services. The role is responsible for obtaining accurate and complete demographic, financial, and medical information. The person performing this role anticipates and acts on the needs of our customers to enhance the patient experience.
Primary Responsibilities:
- Engages patients throughout the registration process to create a welcoming and positive patient experience.
- Appropriate patient identification.
- Collecting accurate and thorough patient demographic data.
- Obtaining insurance information and verifying eligibility and benefits.
- Determining and collecting patient financial liability.
- Referring patients to a Patient Financial Resource Specialist as needed for assistance with financial counseling.
- Patient Registration and Financial Clearance completed at the bedside within an emergency care setting.
The purpose of this position is to register all patients needing services. The role is responsible for obtaining accurate and complete demographic, financial, and medical information. The person performing this role anticipates and acts on the needs of our customers to enhance the patient experience.
Primary Responsibilities:
- Engages patients throughout the registration process to create a welcoming and positive patient experience.
- Appropriate patient identification.
- Collecting accurate and thorough patient demographic data.
- Obtaining insurance information and verifying eligibility and benefits.
- Determining and collecting patient financial liability.
- Referring patients to a Patient Financial Resource Specialist as needed for assistance with financial counseling.
- Patient Registration and Financial Clearance completed at the bedside within an emergency care setting.
The purpose of this position is to register all patients needing services. The role is responsible for obtaining accurate and complete demographic, financial, and medical information. The person performing this role anticipates and acts on the needs of our customers to enhance the patient experience.
Primary Responsibilities:
- Engages patients throughout the registration process to create a welcoming and positive patient experience.
- Appropriate patient identification.
- Collecting accurate and thorough patient demographic data.
- Obtaining insurance information and verifying eligibility and benefits.
- Determining and collecting patient financial liability.
- Referring patients to a Patient Financial Resource Specialist as needed for assistance with financial counseling.
- Patient Registration and Financial Clearance completed at the bedside within an emergency care setting.
Provides therapeutic services to psychiatric patients under Trauma Informed Care principles as directed by a Registered Nurse and according to the plan established by the treatment team.
Participates in department and team treatment programs via educational group and 1:1 interactions. This position serves psychiatric patients across the life span.
May have access to non-controlled medication storage areas on the patient care units if and only when their job responsibilities require that access, such as transferring non-controlled substance medications from one storage location site to another or when helping other licensed healthcare professionals retrieve non-controlled substance medications.
Talent Pool: Nursing Support
This position is accountable to maintain an acceptable level of cleanliness within all assigned areas of the hospital (offices, patient rooms, treatment areas, lobbies, public rest rooms, lounges, etc.) This position will also meet and/or exceed internal and external customer expectations while adhering to the organizational environmental and infection prevention standards and standards established by external regulatory agencies.
This position is accountable to maintain an acceptable level of cleanliness within all assigned areas of the hospital (offices, patient rooms, treatment areas, lobbies, public rest rooms, lounges, etc.) This position will also meet and/or exceed internal and external customer expectations while adhering to the organizational environmental and infection prevention standards and standards established by external regulatory agencies.
Provides assistive patient care in the Operating Room under the direct supervision of the Registered Nurse.
Provides assistive patient care in the Operating Room under the direct supervision of the Registered Nurse.
The Certified Medical Assistant provides team based patient care as directed by the Physician. They provide support to nursing, lab, clerical, and Physician staff in order to facilitate positive patient outcomes. Clinical knowledge and skills relate to newborn, pediatric, adolescent, adult, and geriatric populations.
**Participation in a Clinical Orientation and Competency Evaluation, and ability to pass a Clinical Skills Assessment and Medication Administration test within ninety (90) days of hire, and within 3 attempts.**
Talent Pool: Nursing Support
Performs routine cafeteria duties: stock supplies, set up food lines, operate cash registers, cook short-order grill items, portion and serve food to customers in a courteous manner. Clean and maintain work area to meet established standards.
Talent Pool:Environmental & Nutritional Services
This position is accountable to maintain an acceptable level of cleanliness within all assigned areas of the hospital (offices, patient rooms, treatment areas, lobbies, public rest rooms, lounges, etc.) This position will also meet and/or exceed internal and external customer expectations while adhering to the organizational environmental and infection prevention standards and standards established by external regulatory agencies.
This position is accountable to maintain an acceptable level of cleanliness within all assigned areas of the hospital (offices, patient rooms, treatment areas, lobbies, public rest rooms, lounges, etc.) This position will also meet and/or exceed internal and external customer expectations while adhering to the organizational environmental and infection prevention standards and standards established by external regulatory agencies.
This position is responsible for providing quality Respiratory Care for patients, including neonates, pediatrics, adolescents, adults and geriatrics. Employees may be required to cover shifts at any of the Cone Health acute care hospitals. Employees will have access to pharmaceuticals on all campuses. If an employee has competencies in moderate sedation, they are approved to administer moderate sedation during bronchoscopies.
Certified Phlebotomists collect blood samples in order to provide assistance in physician diagnosis to provide quality patient care.
This position is responsible for providing quality Respiratory Care for patients, including neonates, pediatrics, adolescents, adults and geriatrics. Employees may be required to cover shifts at any of the Cone Health acute care hospitals. Employees will have access to pharmaceuticals on all campuses.
Responsible for handling, performing, evaluating and releasing results on laboratory specimens received for analysis. Includes performing all requirements relating to specimens and generating accurate, timely results and reporting.
Assesses, plans, implements, documents, organizes, prioritizes, and coordinates the care of neonatal, pediatric, adolescent, adult and geriatric patients according to treatment protocols, guidelines and procedures in accordance with North Carolina College of Emergency Physicians protocols set forth by the N.C. Office of EMS.
Talent Pool: Allied Health
Assesses, plans, implements, documents, organizes, prioritizes, and coordinates the care of neonatal, pediatric, adolescent, adult and geriatric patients according to treatment protocols, guidelines and procedures in accordance with North Carolina College of Emergency Physicians protocols set forth by the N.C. Office of EMS.
Talent Pool: Allied Health
Installs, maintains and repairs equipment and equipment systems to assure efficient and safe operating conditions. Performs specific activities, as assigned, related to repairs and maintenance of multiple systems throughout the facility. Must possess a broad knowledge base related to mechanical, electrical, plumbing, and HVAC systems. Must have the ability to take on-call duties for the entire facility, if required.
The certified Lactation Consultant (IBCLC) is an expert in the management of the breast-feeding mother-baby dyad, and promotes the practice of breastfeeding as the ideal method of infant feeding. S/he is coach, consultant, teacher, and lactation expert. As a consultant, s/he works collaboratively with the staff and providers within Women?s and Infant?s services as well as the community, to develop feeding plans for a range of infants from the normal newborn to the complex neonate. S/he makes clinical assessments, and uses current lactation theories and research to develop holistic, evidence-based breastfeeding support and feeding plans that address individual feeding issues. Acts as an educator, coach, counselor, community resource provider, and patient advocate. This position serves the following patient age categories: neonates, infants, adolescents, and adults.
Assesses, plans, implements, documents, organizes prioritize, delegates, supervises and coordinates the care of neonatal, pediatric, adolescent, adult, geriatric as prescribed within parameters of the NC Nurse Practice Act. Talent Pool: Nursing
This position is accountable for accurately analyzing and collecting balances on all patient accounts according to federal/state laws and hospital preferred provider contracts.
Provides basic patient care according to the skills and competency guidelines set by the N.C. Division of Facility Services and the North Carolina Board of Nursing, Nurse Aide Central Registry. Provides patient care under the supervision of the Nurse, reporting observations, and documenting within the scope of practice into the EMR. May have access to non-controlled medication storage areas on the patient care areas if and only when their job responsibilities require that access, such as transferring non-controlled substance medications from one storage location site to another or when helping other licensed healthcare professionals retrieve non-controlled substance medications. Talent Pool: Nursing Support
To provide clinical nutritional management to outpatient cardiac and pulmonary rehabilitation patients including nutritional assessment, patient counseling, review of laboratory values, and documentation of nutritional status. To provide nutritional consultation in other Heart and Vascular Center outreach areas. Nutritional services extend primarily to adult and geriatric populations.
The purpose of this position is to register all patients needing services. The role is responsible for obtaining accurate and complete demographic, financial, and medical information. The person performing this role anticipates and acts on the needs of our customers to enhance the patient experience.
Primary Responsibilities:
? Engages patients throughout the registration process to create a welcoming and positive patient experience
? Appropriate patient identification
? Collecting accurate and thorough patient demographic data
? Obtaining insurance information and verifying eligibility and benefits
? Determining and collecting patient financial liability
? Referring patients to a Patient Financial Resource Specialist as needed for assistance with financial counseling
Talent Pool: Administrative & Clerical
Assesses, plans, implements, documents, organizes prioritize, delegates, supervises and coordinates the care of neonatal, pediatric, adolescent, adult, geriatric as prescribed within parameters of the NC Nurse Practice Act.
