The Retail Operations Development Manager is responsible for the design, features, operations, and outcomes of the retail brand including brand training, standards, and support patient and staff experiences. Develops the vision and strategy to create a highly engaging retail experience leveraging a variety of business strategies and technology platforms. Works to develop product feature roadmap, develop and deliver operational metrics, and continually capture consumer and patient feedback to drive the product. Works in partnership with information systems, consumer experience, marketing, and clinical teams to enhance retail capabilities in the delivery of health care.
Talent Pool: Corporate Services/Professional
The Certified Medical Assistant provides team based patient care as directed by the Physician. They provide support to nursing, lab, clerical, and Physician staff in order to facilitate positive patient outcomes. Clinical knowledge and skills relate to newborn, pediatric, adolescent, adult, and geriatric populations.
**Participation in a Clinical Orientation and Competency Evaluation, and ability to pass a Clinical Skills Assessment and Medication Administration test within ninety (90) days of hire, and within 3 attempts.**
Talent Pool: Nursing Support
Talent Pool - Administrative & Clerical
The purpose of this position is to register all patients needing services. The role is responsible for obtaining accurate and complete demographic, financial, and medical information. The person performing this role anticipates and acts on the needs of our customers to enhance the patient experience. The schedule for this position is EOW Fri-Sat 11:00 PM to 7:00 AM.
Primary Responsibilities:
- Engages patients throughout the registration process to create a welcoming and positive patient experience.
- Appropriate patient identification.
- Collecting accurate and thorough patient demographic data.
- Obtaining insurance information and verifying eligibility and benefits.
- Determining and collecting patient financial liability.
- Referring patients to a Patient Financial Resource Specialist as needed for assistance with financial counseling.
- Patient Registration and Financial Clearance completed at the bedside within an emergency care setting.
This position is responsible for providing quality patient testing and education to patients within the Sleep Disorders Center. The position requires the knowledge and skills necessary to recognize and provide age specific care in the treatment, assessment, and education of pediatric, adolescent, adult and geriatric patients.
The role of the Patient Access Advocate II is vital to our front office operations. This role allows you to expand on your proven customer service and medical technology skill sets and positions you as the expert liaison for patient and clinic relations. This role primarily focuses on providing excellent customer service, insurance verification, referral management and in some practices orienting Patient Access Advocate I new hires to be set up for success.
This position is responsible for supporting CHMG physician related activities such as month end close, budgeting, productivity reporting, compensation and payroll processing, managerial finance needs, and benefit enrollment support.
Talent Pool: Corporate Services/Professional
Provides basic patient care according to the skills and competency guidelines set by the N.C. Division of Facility Services and the North Carolina Board of Nursing, Nurse Aide Central Registry. Provides patient care under the supervision of the Nurse, reporting observations, and documenting within the scope of practice into the EMR. May have access to non-controlled medication storage areas on the patient care areas if and only when their job responsibilities require that access, such as transferring non-controlled substance medications from one storage location site to another or when helping other licensed healthcare professionals retrieve non-controlled substance medications.
ED Full time, Burlington
Talent Pool: Certified Nursing Assistant, Patient Care
CNA, Nursing Tech, Nurse Tech, ED Tech, Emergency Burlington, Full time, part time
Provides basic patient care according to the skills and competency guidelines set by the N.C. Division of Facility Services and the North Carolina Board of Nursing, Nurse Aide Central Registry. Provides patient care under the supervision of the Nurse, reporting observations, and documenting within the scope of practice into the EMR. May have access to non-controlled medication storage areas on the patient care areas if and only when their job responsibilities require that access, such as transferring non-controlled substance medications from one storage location site to another or when helping other licensed healthcare professionals retrieve non-controlled substance medications.
ED Full time, Burlington
Talent Pool: Certified Nursing Assistant, Patient Care
CNA, Nursing Tech, Nurse Tech, ED Tech, Emergency Burlington, Full time, part time
Under the direction of the RN or MD, provides quality patient care using the nursing process standards and policies established by the North Carolina Nurse Practice Act and hospital standards. Talent Pool: Nursing
The role of the Patient Access Advocate II is vital to our front office operations. This role allows you to expand on your proven customer service and medical technology skill sets and positions you as the expert liaison for patient and clinic relations. This role primarily focuses on providing excellent customer service, insurance verification, referral management and in some practices orienting Patient Access Advocate I new hires to be set up for success.
Talent Pool - Administrative & Clerical
The purpose of this position is to register all patients needing services. The role is responsible for obtaining accurate and complete demographic, financial, and medical information. The person performing this role anticipates and acts on the needs of our customers to enhance the patient experience.
Primary Responsibilities:
- Engages patients throughout the registration process to create a welcoming and positive patient experience.
- Appropriate patient identification.
- Collecting accurate and thorough patient demographic data.
- Obtaining insurance information and verifying eligibility and benefits.
- Determining and collecting patient financial liability.
- Referring patients to a Patient Financial Resource Specialist as needed for assistance with financial counseling.
- Patient Registration and Financial Clearance completed at the bedside within an emergency care setting.
The role of the Patient Access Advocate II is vital to our front office operations. This role allows you to expand on your proven customer service and medical technology skill sets and positions you as the expert liaison for patient and clinic relations. This role primarily focuses on providing excellent customer service, insurance verification, referral management and in some practices orienting Patient Access Advocate I new hires to be set up for success.
The Certified Medical Assistant provides team based patient care as directed by the Physician. They provide support to nursing, lab, clerical, and Physician staff in order to facilitate positive patient outcomes. Clinical knowledge and skills relate to newborn, pediatric, adolescent, adult, and geriatric populations.
**Participation in a Clinical Orientation and Competency Evaluation, and ability to pass a Clinical Skills Assessment and Medication Administration test within ninety (90) days of hire, and within 3 attempts.**
Talent Pool: Nursing Support
Provides basic patient care according to the skills and competency guidelines set by the N.C. Division of Facility Services and the North Carolina Board of Nursing, Nurse Aide Central Registry. Provides patient care under the supervision of the Nurse, reporting observations, and documenting within the scope of practice into the EMR. May have access to non-controlled medication storage areas on the patient care areas if and only when their job responsibilities require that access, such as transferring non-controlled substance medications from one storage location site to another or when helping other licensed healthcare professionals retrieve non-controlled substance medications. Talent Pool: Nursing Support
Provides basic patient care according to the skills and competency guidelines set by the N.C. Division of Facility Services and the North Carolina Board of Nursing, Nurse Aide Central Registry. Provides patient care under the supervision of the Nurse, reporting observations, and documenting within the scope of practice into the EMR. May have access to non-controlled medication storage areas on the patient care areas if and only when their job responsibilities require that access, such as transferring non-controlled substance medications from one storage location site to another or when helping other licensed healthcare professionals retrieve non-controlled substance medications. Talent Pool: Nursing Support
Assesses, plans, implements, documents, organizes prioritize, delegates, supervises and coordinates the care of neonatal, pediatric, adolescent, adult, geriatric as prescribed within parameters of the NC Nurse Practice Act. Talent Pool: Nursing
Assesses, plans, implements, documents, organizes prioritize, delegates, supervises and coordinates the care of neonatal, pediatric, adolescent, adult, geriatric as prescribed within parameters of the NC Nurse Practice Act.
Talent Pool: Nursing
We have an immediate opening for a full stack engineer to join the Radiation Oncology Center of Innovation (ROCI). ROCI is a collaborative team of physicians, physicists, and software engineers working together to solve challenging problems in cancer care that directly impact our patients. A candidate must have strong skills with either C#, PHP, or Javascript. Experience in Python, Dev Ops, SQL, and machine learning are also desirable. No prior experience in health care is needed. This position can be remote or hybrid depending on the candidate’s preference.
Under immediate supervision, this position assists in the design, development, and code functional programs and applications in accordance to enterprise standards and end-user requirements. Responsibilities include coordinating day-to-day team activities, translating client to application features, creating prototypes according to specifications, write high quality source code for applications within deadlines, perform unit testing, troubleshoot and debug applications, evaluate existing applications to reprogram or update and add new features, and develop technical documents and handbooks to accurately represent application design and code. Successful performance of this role is demonstrated by the timely completion of all assigned project goals, which contribute to the overall provision of quality, efficient and effective business application solutions to support the decision-making required in delivering patient care across the continuum. In addition, this position promotes high standards in regards to effective departmental and customer service.
Talent Pool: Corporate Services/Professional
Talent Pool - Administrative & Clerical
Maintains the health system's program to document community benefit activities for accurate and timely reporting to the public and to organizations required for regulatory compliance. Works with Community Outreach department to plan, publicize, and implement program to promote community health. The schedule for this position is Monday - Friday, 8am - 5pm.
The role of the Patient Access Advocate II is vital to our front office operations. This role allows you to expand on your proven customer service and medical technology skill sets and positions you as the expert liaison for patient and clinic relations. This role primarily focuses on providing excellent customer service, insurance verification, referral management and in some practices orienting Patient Access Advocate I new hires to be set up for success.
The role of the Patient Access Advocate II is vital to our front office operations. This role allows you to expand on your proven customer service and medical technology skill sets and positions you as the expert liaison for patient and clinic relations. This role primarily focuses on providing excellent customer service, insurance verification, referral management and in some practices orienting Patient Access Advocate I new hires to be set up for success.
Responsible for handling, performing, evaluating and releasing results on laboratory specimens received for analysis. Includes performing all requirements relating to specimens and generating accurate, timely results and reporting.
Talent Pool: Allied Health
Talent Pool:Nursing
Assesses, plans, implements, documents, organizes prioritize, delegates, supervises and coordinates the care of neonatal, pediatric, adolescent, adult, geriatric as prescribed within parameters of the NC Nurse Practice Act.
This position is accountable to maintain an acceptable level of cleanliness within all assigned areas of the hospital (offices, patient rooms, treatment areas, lobbies, public rest rooms, lounges, etc.) This position will also meet and/or exceed internal and external customer expectations while adhering to the organizational environmental and infection prevention standards and standards established by external regulatory agencies.
The Accounts Payable Clerk is responsible for processing disbursements for the Health System?s daily operation and capital expenditures in an accurate and timely manner.
Talent Pool: Corporate Services/Professional
This position to identifies, cultivates and solicits friends of Cone Health for significant gifts to fund identified institutional priorities. This positon will also identify and cultivate major gift prospects for an upcoming campaign. The schedule for this role is Monday - Friday, 8am - 5pm and some evenings and weekends for events.
This position is accountable to maintain an acceptable level of cleanliness within all assigned areas of the hospital (offices, patient rooms, treatment areas, lobbies, public rest rooms, lounges, etc.) This position will also meet and/or exceed internal and external customer expectations while adhering to the organizational environmental and infection prevention standards and standards established by external regulatory agencies.
Monitors the volume and accuracy of Pro Fee claims and revenue cycle processes by monitoring workqueues for increased volume of rejections, denials or other unfavorable trends. Analyze results to identify if issues are user related, system related or payer related. Communicated with Central Billing Office leadership, vendors and IT any identified issues that may improve efficiency and maximize the accuracy of claims submissions.
Talent Pool: Corporate Services/Professional
Provides clinical social work services related to patients? and family members? current and post-acute psychosocial and clinical needs. Completes psychosocial assessments; provides crisis intervention, emotional support, and short-term counseling with regard to diagnosis, treatment, and post-discharge plan; and creatively identifies and accesses resources to optimize effective and efficient patient care outcomes in collaboration with other members of the multi-disciplinary team.
Serves patients with acute episodes of severe and persistent mental illness and/or patients with new onset psychiatric and mental health needs. Utilizes principles of individual, group and family therapy theories. (Behavioral Health)
This position will be responsible for providing quality care to patients undergoing ultrasound procedures. Demonstrates full knowledge of ultrasound procedures and equipment Talent Pool; Allied Health
Provides basic patient care according to the skills and competency guidelines set by the N.C. Division of Facility Services and the North Carolina Board of Nursing, Nurse Aide Central Registry. Provides patient care under the supervision of the Nurse, reporting observations, and documenting within the scope of practice into the EMR. May have access to non-controlled medication storage areas on the patient care areas if and only when their job responsibilities require that access, such as transferring non-controlled substance medications from one storage location site to another or when helping other licensed healthcare professionals retrieve non-controlled substance medications. Talent Pool: Nursing Support
Provides quality care to patients undergoing diagnostic radiology procedures. Demonstrates full knowledge of radiologic procedures and equipment. Talent Pool; Allied Health
Location is: 3516 Drawbridge Parkway, Greensboro, NC 27410
Working with a high degree of independence, designs and implements clinical programs to ensure individuals and their families receive
psychological assessments, support and counseling utilizing principles of group, individual, and family concepts. In addition, foster
interdisciplinary collaboration for a broad spectrum of services, when appropriate
The Certified Medical Assistant provides team based patient care as directed by the Physician. They provide support to nursing, lab, clerical, and Physician staff in order to facilitate positive patient outcomes. Clinical knowledge and skills relate to newborn, pediatric, adolescent, adult, and geriatric populations.
**Participation in a Clinical Orientation and Competency Evaluation, and ability to pass a Clinical Skills Assessment and Medication Administration test within ninety (90) days of hire, and within 3 attempts.**
Talent Pool: Nursing Support
Assesses, plans, implements, documents, organizes, prioritize, delegates, supervises and coordinates the care
of neonatal, pediatric, adolescent, adult, geriatric patients as prescribed within the parameters of the NC Nurse Practice Act and hospital complex.
Talent Pool: Nursing
This position is accountable for the management of all aspects of medication administration inclusive of the following processes:
* Efficiency and effectiveness of medication therapeutics and dispensing
* Evaluation of appropriateness of drug utilization
* Evaluation of drug therapy and preprinted order sheets in individualizing therapy for patient needs
* Nursing support for patient and staff education
* Interdisciplinary department support for education and monitoring patient drug therapy and education
Talent Pool: Allied Health
This position is accountable to work under the supervision of a registered pharmacist and assist in the various activities of the pharmacy department in order to provide quality safe patient care in a designated setting. Candidates have the ability to foster a Top-Tier Employee Engagement Culture throughout Cone Health.
Talent Pool: Allied Health
Certified Phlebotomists collect blood samples in order to provide assistance in physician diagnosis to provide quality patient care.
Talent Pool: Allied Health
The Certified Medical Assistant provides team based patient care as directed by the Physician. They
provide support to nursing, lab, clerical, and Physician staff in order to facilitate positive patient
outcomes. Clinical knowledge and skills relate to newborn, pediatric, adolescent, adult, and geriatric
populations.
**Participation in a Clinical Orientation and Competency Evaluation, and ability to pass a Clinical Skills Assessment and Medication Administration test within ninety (90) days of hire, and within 3 attempts.**
Talent Pool: Nursing Support
Assesses, plans, implements, documents, organizes prioritize, delegates, supervises and coordinates the care of neonatal, pediatric, adolescent, adult, geriatric as prescribed within parameters of the NC Nurse Practice Act.
Talent Pool: Nursing
The Electrophysiology (EP) Device Registered Nurse (RN) I plays a crucial role in the care of adult patients throughout the Cone Health system, including Cone Health Medical Group, Alamance Regional Hospital and Moses Cone Hospital departments. This role provides direct and remote cardiac monitoring of pacemakers, defibrillators, implantable loop recorders, etc. Through close collaboration with a multidisciplinary team of electrophysiologists, APPs, referring physicians, schedulers and other key team members in the hospitals and practices, this role ensures that patient care adheres to established protocols and quality standards. The EP Device RN I serves as a catalyst for optimal patient care and operational efficiencies.
Talent Pool: Nursing
Assesses, plans, implements, documents, organizes prioritize, delegates, supervises and coordinates the care of neonatal, pediatric, adolescent, adult, geriatric as prescribed within parameters of the NC Nurse Practice Act.
Talent Pool: Nursing
Cone Health provides residency and fellowship training, in association and cooperation with its affiliated participating institutions, in graduate medical education programs that meet the standards established by the Accreditation Council for Graduate Medical Education (ACGME) and its Residency Review Committees. Completion of the training qualifies the participant for certification by a specialty board recognized by the American Board of Medical Specialties (ABMS).
Under the direction of the MD/APP, provides high quality patient care using a team based approach working with other disciplines in the physician office- setting. Uses clinical knowledge and skills to provide care to newborn, pediatric, adolescent, adult, and geriatric populations across the health care continuum.
Talent Pool: Nursing
The role of the Patient Access Advocate II is vital to our front office operations. This role allows you to expand on your proven customer service and medical technology skill sets and positions you as the expert liaison for patient and clinic relations. This role primarily focuses on providing excellent customer service, insurance verification, referral management and in some practices orienting Patient Access Advocate I new hires to be set up for success.
The role of the Patient Access Advocate II is vital to our front office operations. This role allows you to expand on your proven customer service and medical technology skill sets and positions you as the expert liaison for patient and clinic relations. This role primarily focuses on providing excellent customer service, insurance verification, referral management and in some practices orienting Patient Access Advocate I new hires to be set up for success.
Effectively and efficiently manage all areas of Clinical Services, clinical policies and procedures, patient care safety and quality, clinical workflows, patient service recovery and patient satisfaction. Provide proactive leadership for clinical issues and administratively contribute to the overall excellence of patient care for the practice. This position provides direct supervision and serves as a resource in the supervision, training and proficiency of clinical staff including RNs, LPNs, CMAs, and Phlebotomists.
Talent Pool: nursing
Responsible for daily operations of the department for the provision of effective patient care. Accountable for staff supervision and patient care management for a select program and/or a defined workgroup. Identifies and accomplishes program goals and outcomes. Maintains regulatory and professional standards/requirements. Supports and maintains a cost effective, progressive and customer-focused service. This role will provide leadership in the areas of training, clinical oversight, completion of competencies and acts as a resource to management in daily operations.
Talent Pool: Nursing
Provides basic patient care according to the skills and competency guidelines set by the N.C. Division of Facility Services and the North Carolina Board of Nursing, Nurse Aide Central Registry. Provides patient care under the supervision of the Nurse, reporting observations, and documenting within the scope of practice into the EMR. May have access to non-controlled medication storage areas on the patient care areas if and only when their job responsibilities require that access, such as transferring non-controlled substance medications from one storage location site to another or when helping other licensed healthcare professionals retrieve non-controlled substance medications. Talent Pool: Nursing Support
Provides basic patient care according to the skills and competency guidelines set by the N.C. Division of Facility Services and the North Carolina Board of Nursing, Nurse Aide Central Registry. Provides patient care under the supervision of the Nurse, reporting observations, and documenting within the scope of practice into the EMR. May have access to non-controlled medication storage areas on the patient care areas if and only when their job responsibilities require that access, such as transferring non-controlled substance medications from one storage location site to another or when helping other licensed healthcare professionals retrieve non-controlled substance medications. Talent Pool: Nursing Support
