Click column header to sort
Provides service-oriented, innovative and cost-effective leadership and is responsible for effective revenue cycle operations at multiple OPRC Therapy clinics: Including human resource management of business operations support staff assisting the director in department financial management and oversight. Assists the director in implementing and monitoring OPRC operational and revenue cycle related policies, procedures and programs. Fulfills the following duties and other duties as assigned or ensures that they are appropriately delegated and completed.
Talent Pool: Corporate Services/Professional
With supervision, this person is responsible for designing, organizing, modifying, and
supporting complex technical infrastructures in our computer environment. This person has expertise in Microsoft Server technologies, Microsoft SQL Server, virtualization, SAN storage, replication and backup technologies, upgrades/applying patches, and troubleshooting and documenting best practices. In addition, this position promotes high standards in regards to effective departmental and customer service.
Talent Pool: Corporate Services/Professional
This position is accountable for accurately analyzing and collecting balances on patient accounts, to include duties related to charges, filing, and follow up of third party insurance claims and correspondence in a timely and appropriate manner insuring that all policies, regulations and procedures are followed.
Talent Pool: Corporate Services/Professional
This position is accountable for accurately analyzing and collecting balances on patient accounts, to include duties related to charges, filing, and follow up of third party insurance claims and correspondence in a timely and appropriate manner insuring that all policies, regulations and procedures are followed.
Talent Pool: Corporate Services/Professional
This position is responsible for supporting CHMG physician related activities such as month end close, budgeting, productivity reporting, compensation and payroll processing, managerial finance needs, and benefit enrollment support.
Talent Pool: Corporate Services/Professional
We have an immediate opening for a full stack engineer to join the Radiation Oncology Center of Innovation (ROCI). ROCI is a collaborative team of physicians, physicists, and software engineers working together to solve challenging problems in cancer care that directly impact our patients. A candidate must have strong skills with either C#, PHP, or Javascript. Experience in Python, Dev Ops, SQL, and machine learning are also desirable. No prior experience in health care is needed. This position can be remote or hybrid depending on the candidate’s preference.
Under immediate supervision, this position assists in the design, development, and code functional programs and applications in accordance to enterprise standards and end-user requirements. Responsibilities include coordinating day-to-day team activities, translating client to application features, creating prototypes according to specifications, write high quality source code for applications within deadlines, perform unit testing, troubleshoot and debug applications, evaluate existing applications to reprogram or update and add new features, and develop technical documents and handbooks to accurately represent application design and code. Successful performance of this role is demonstrated by the timely completion of all assigned project goals, which contribute to the overall provision of quality, efficient and effective business application solutions to support the decision-making required in delivering patient care across the continuum. In addition, this position promotes high standards in regards to effective departmental and customer service.
Talent Pool: Corporate Services/Professional
The Accounts Payable Clerk is responsible for processing disbursements for the Health System?s daily operation and capital expenditures in an accurate and timely manner.
Talent Pool: Corporate Services/Professional
Monitors the volume and accuracy of Pro Fee claims and revenue cycle processes by monitoring workqueues for increased volume of rejections, denials or other unfavorable trends. Analyze results to identify if issues are user related, system related or payer related. Communicated with Central Billing Office leadership, vendors and IT any identified issues that may improve efficiency and maximize the accuracy of claims submissions.
Talent Pool: Corporate Services/Professional
Provides technical application support for complex clinical or business applications in the healthcare environment. Includes gathering, analyzing and evaluating user needs, and implementing, optimizing, supporting and troubleshooting clinical or business applications.
Certification in EPIC strongly preferred. Experience in Stork, Smart Forms, Nurse Triage, Health Maintenance also preferred.
Talent Pool: Corporate Services/Professional
This position is to provide and support information systems hardware, operating systems, applications, operations and delivery mechanisms utilized within Cone Health.
Talent Pool: Corporate Services/Professional
The Lean Transformation Coach, is a key resource for the Lean Transformation strategies across Cone Health. The primary responsibilities for this position is to provide training, coaching and operational support to administrators, physicians, clinicians and front-line staff for the deployment of Cone Health?s Lean management system. This position will support and work along with a Sr. Lean Transformation Coach on complex improvement efforts for clinical and non-clinical value streams through the understanding of process improvement tools and techniques, and a strong project management skills. In addition, the Lean Transformation Coach reports to the Director of the Primary Care Collaborative, and applies their knowledge of Lean principles and methods to navigate change and enroll people throughout the transformation continuum.
Talent Pool: Corporate Services/Professional
Responsible for the successful development and system-wide delivery of training for software that is managed through the Information & Technology Services (ITS) department, including Epic, Infor/ERP, and other critical applications. Responsibilities include designing training curricula, developing educational content, configuring software training environments, coordinating & conducting training sessions, reviewing & resolving service tickets, rounding among stakeholders, and participating in on-call & support duties. The position requires extensive communication and collaboration with operational leaders, ITS department leaders, ITS teams and other external stakeholders. It also includes assisting in the recruitment, selection, coordination, education, scheduling, oversight and assessment of Credentialed Trainers (CT?s).
Talent Pool: Corporate Services/Professional
This position is to provide and support information systems hardware, operating systems, applications, operations and delivery mechanisms utilized within Cone Health.
Talent Pool: Corporate Services/Professional
This position responds to inquiries by answering all incoming telephone calls promptly and courteously, ensuring customers? requests are assessed and handled to effectively maintain the maximum collection functions and insuring that all policies, regulations and procedures are followed. This position is accountable for arranging timely payments by patients after or in lieu of insurance in order to reduce outstanding balances and facilitate reimbursement.
Talent Pool: Corporate Services/Professional
The Director IT Project Management Office (PMO) will lead the development and implementation of the Information Technology Project Management Office. The Director is accountable for the systems, structures and processes that ensure effective strategic alignment of projects, prioritization, value management, and benefit realization. This position will drive project standardization to introduce and ensure standard work in managing projects across the enterprise. The Director will have an enterprise focus that requires direct access to and interaction with the Cone Health executive team and ITS Steering Committee in order to manage organizational change, promote transparency and encourage enterprise collaboration and innovation.
The Director IT PMO is responsible for the overall leadership and effective performance of the Project Management Office with accountability to deliver consistent, high-quality projects, programs and manage the IT portfolio. This position will direct and oversee the IT Program Management Office, Lean Management and ITSM functions to ensure IT programs and projects meet organization goals and requirements. Leads and directs project management staff and works with other department leaders to define and develop projects and programs.
This is a hybrid role requiring regular, weekly onsite work.
Talent Pool: Corporate Services/Professional
This financial analyst position is to support the Health System's month end close, budgeting, financial forecasting, managerial finance needs, and capital efforts at the Hospital/Division level.
Talent Pool: Corporate Services/Professional
Provides coding and billing support. Assists with educating physicians, management, support staff and administration. Identifies possible revenue opportunities. Codes office, hospital, nursing home, surgery and/or procedures as directed for specific practices.
Talent Pool: Corporate Services/Professional
The People Solutions Center serves as the main point of contact for employees who need assistance with HR-related questions or issues from employment offer through post-employment. This position is the immediate leader for People Solutions Center team members within their assigned scope. The supervisor will guide the team in quickly assessing user needs and utilizing system resources to accurately and efficiently provide direction or resolution to the employee and/or engage appropriate escalation resources for assistance. The Supervisor utilizes data to proactively assist in identifying trends and developing education materials for those we serve in partnership with the People Solutions Center Manager. The Supervisor is responsible for partnering with P&C Centers of Excellence and other areas of the organization to maintain accurate data in the knowledge base and to assess future needs. The Supervisor will provide guidance, management and development opportunities for the navigators and monitor employee performance through the use of metrics and observation.
The People Solutions Center Supervisor will lead either the Pre-Boarding Team (including Orientation support) or the Workplace Team (which includes services such as general HR support and Leave & Disability).
This is a hybrid role requiring regular onsite work, typically about three days per week.
Talent Pool: Corporate Services/Professional
This Position will proactively partner with Cone Health leaders to assess, design, implement & evaluate significant organizational effectiveness solutions to support key business objectives and goals across the system including but not limited to advanced change management and professional coaching for executive leaders / teams to optimize performance.
This is a hybrid role requiring regular work onsite as needed.
Talent Pool: Corporate Services/Professional
Talent Pool: Corporate Services/Professional
Responsible for accurate coding and abstracting of medical information for billing and statistical purposes, and entering the information into a computerized database.
* Position is classified as professional which requires a minimum four week notice upon resignation.
Inpatient coding experience imperative for this role.
Talent Pool: Corporate Services/Professional
This financial analyst position is to support the Health System's month end close, budgeting, financial forecasting, managerial finance needs, and capital efforts at the Hospital/Division level.
Talent Pool: Corporate Services/Professional
Responsible for accurate coding and abstracting of medical information for billing and statistical purposes, and entering the information into a computerized database.
* Position is classified as professional which requires a minimum four week notice upon resignation.
Talent Pool: Corporate Services/Professional
Manages compliance reviews for audit testing to ensure established laws, regulations and policies are met. Works with departments in the development of action plans or potential compliance issues that have been identified. Ensures that policies related to Revenue Cycle are updated and remain current.
Talent Pool: Corporate Services/Professional
This position is responsible for accurately analyzing, implementing and monitoring contractual relationships in support of Managed Care goals and objectives.
Serves as a liaison between, Cone Health, Carolinas Health System and payers to accurately administer Managed Care contract terms, resolve problems, troubleshoot and provide customer service.
Talent Pool: Corporate Services/Professional
Responsible for processing medical Release of Information requests to patients and third party requesters, in a timely and efficient manner in accordance with HIPAA, federal, and state guidelines. Will use designated equipment and databases to enter, update and maintain all pertinent information relative to requests and disclosures. Assist in development and implementation of information management standards and systems to support the patient record. Responsible for supporting ROI workflows within the HIM ROI Division.
Talent Pool: Corporate Services/Professional
This position functions as a strategic, consultative advisor using healthcare business knowledge and Human Resources expertise to support developing and advancing organizational goals. As a trusted partner, this position designs creative business solutions with business leaders to enable the organization to attract, develop, engage, and retain employees. This position works in collaboration with other Centers of Excellence to leverage capabilities to support leader development and scaling of the organization.
This position requires regular onsite work.
Talent Pool: Corporate Services/Professional
This position involves the coordination and provision of outpatient neuropsychological evaluations of adult patients who are referred for neurocognitive assessments. This includes communication with physicians and other health care personnel to assist in providing quality patient care. This position serves the following age categories: young adult (18+), adult and geriatric. Referrals are multi-disciplinary from neurology, primary care, as well as other providers both within and outside of the Cone Health system. Major patient populations include dementia, movement disorders, epilepsy, concussion/TBI, as well as a broad range of medical and psychiatric disorders that may affect cognitive function. A full-time psychometrist assists in test administration and scoring.
Talent Pool: Corporate Services & Professional
This position involves the coordination and provision of outpatient neuropsychological evaluations of adult patients who are referred for neurocognitive assessments. Major patient populations include dementia, movement disorders, epilepsy, concussion/TBI , as well as a broad range of medical and psychiatric disorders that may affect cognitive function. A Psychometrician assists in test administration and scoring.
Talent Pool: Corporate Services & Professional
