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  Overview   Join a growing Digital Health ITS Team, supporting platforms and devices involved with virtual care delivery. Be a leader in strategic development and implementation of a centralized solution for RPM and play an important role in expanding and improving user experience with virtual care through program management and project work in this space.   Perform in-depth analysis of workflows, data collection, report details, and other technical issues associated with assigned digital platforms. Collaborate with team members across the organization to assist in design, validation, and problem resolution related to various cutting edge virtual care projects.   Seeking an innovative, results-driven, tech-savvy, critical thinker and team player who shares our passion for digital health.      

Under immediate supervision, this position assists in the design, development, and code functional programs and applications in accordance to enterprise standards and end-user requirements. Responsibilities include managing day to day team activities, translating client to application features, creating prototypes according to specifications, write high quality source code for applications within deadlines, perform unit testing, troubleshoot and debug applications, evaluate existing applications to reprogram or update and add new features, and develop technical documents and handbooks to accurately represent application design and code. Successful performance of this role is demonstrated by the timely completion of all assigned project goals, which contribute to the overall provision of quality, efficient and effective business application solutions to support the decision making required in delivering patient care across the continuum. In addition, this position promotes high standards in regards to effective departmental and customer service.

    Provides technical application support for complex clinical or business applications in the healthcare environment. Includes gathering, analyzing and evaluating user needs, and implementing, optimizing, supporting and troubleshooting clinical or business applications. This position will provide application administrator support for various third-party applications used at Cone Health.    

    This role works daily with many teams to maintain Cone HealthLink, our electronic medical record system and assists with upgrade and optimization projects. This role is critical for smooth operation of Cone HealthLink.    New hire should expect to seek relevant Epic certification after hire if not already certified.   Skills - Prior experience with servers, virtualization, and troubleshooting is preferred. Understanding of cloud technologies.   With supervision, this person is responsible for designing, organizing, modifying, and supporting complex technical infrastructures in our computer environment. This person has expertise in Microsoft Server technologies, Microsoft SQL Server, virtualization, SAN storage, replication and backup technologies, upgrades/applying patches, and troubleshooting and documenting best practices. In addition, this position promotes high standards in regards to effective departmental and customer service.  

  Position specifics: This role works daily with many teams to maintain Cone HealthLink, our electronic medical record system and assists with upgrade and optimization projects. This role is critical for smooth operation of Cone HealthLink.    Epic experience and certification strongly preferred. Knowledge of Epic printing, Epic Interconnect and Web Services is essential for success in this role. New hire should expect to seek relevant Epic certification after hire if not currently certified.   Skills - Prior experience with servers, virtualization, understanding of cloud technologies and troubleshooting is preferred.     With supervision, this person is responsible for designing, organizing, modifying, and supporting complex technical infrastructures in our computer environment. This person has expertise in Microsoft Server technologies, Microsoft SQL Server, virtualization, SAN storage, replication and backup technologies, upgrades/applying patches, and troubleshooting and documenting best practices. This person will provide coaching and mentoring to newer team members. In addition, this position promotes high standards in regards to effective departmental and customer service.  

Provides technical application support for complex clinical or business applications in the healthcare environment. Includes gathering, analyzing and evaluating user needs, and implementing, optimizing, supporting and troubleshooting clinical or business applications.

  Prior experience or certification in the Grand Central module is preferred. Candidates need to have an interest in hospital and ambulatory registration workflows (specifically desirable is knowledge of insurance payer/plans and real-time eligibility) to support a wide user base. Cross training is provided to support the Cadence module as well.   Provides technical application support for complex clinical or business applications in the healthcare environment. Includes gathering, analyzing and evaluating user needs, and implementing, optimizing, supporting and troubleshooting clinical or business applications.  

  Primary responsibilities for this job will focus on supporting SAN storage, virtualization, and disaster recovery infrastructure.    SAN storage administration experience is strongly preferred.   With supervision, this person is responsible for designing, organizing, modifying, and supporting complex technical infrastructures in our computer environment. This person has expertise in Microsoft Server technologies, Microsoft SQL Server, virtualization, SAN storage, replication and backup technologies, upgrades/applying patches, and troubleshooting and documenting best practices. In addition, this position promotes high standards in regards to effective departmental and customer service.  

Provides technical application support for complex clinical or business applications in the healthcare environment. Includes gathering, analyzing and evaluating user needs, and implementing, optimizing, supporting and troubleshooting clinical or business applications.

Perform in-depth analysis of workflows, data collection, report details, and other technical issues associated with Epic software and other digital platforms. Collaborates with other team members to assist in design, validation, and problem resolution related to the electronic health record.

This position is to provide and support information systems hardware, operating systems, applications, operations and delivery mechanisms utilized within Cone Health.

This position is to provide and support information systems hardware, operating systems, applications, operations and delivery mechanisms utilized within Cone Health.

  Works independently with general supervision from assigned Systems Manager. Focuses on planning the network implementation, determining physical and logical layouts, installing, configuring, and maintaining data networks. Ensures the uptime, performance, resource availability, and security of the networks managed within established budgets and operational guidelines. Determines and diagrams the physical layout which illustrates the physical location of and the connections between devices participating on the network. Determines and diagrams the logical layout which documents the communication protocols (e.g., IP, TCP, POP3, etc.) and type of service/application (email, file transfer, web browsing, etc.) for each segment of the network. Automates routine tasks using scripting and writing basic computer programs to address more complex systems software configuration and enhancement. In addition, this position promotes high standards in regards to effective departmental and customer service   Talent Pool: Corporate Services/Professional

With supervision, this person is responsible for designing, organizing, modifying, and supporting complex technical infrastructures in our computer environment on the End User Device Engineering Team. This Team is responsible for all End Point management via Microsoft End Point Manager (MEM), Mobile Device Management via VMWare WorkSpace One in order to create a world class end user experience.  This person would require expertise in various Microsoft Technologies and Software as well as experience in overall Information Technology, upgrades/applying patches, troubleshooting, documenting best practices. In addition, this position promotes high standards in regards to effective departmental and customer service. Talent Pool: Corporate Services/Professional