Cone Health is seeking an IT Instructional Designer/Principle Trainer for the Willow Ambulatory and Willow Inventory Epic modules. The ideal candidate for this role will have a demonstrated history of working in the Healthcare industry, ideally in retail or hospital pharmacy settings. Certification and prior Instructional Designer experience preferred. This role is a full-time, permanent position. This position is responsible for achieving in-depth knowledge of Epic‘s Willow Ambulatory, and Inventory applications and must be able to communicate effectively to end users in a classroom, through a webinar or eLearning and at-the-elbow.   Responsible for the successful development and system-wide delivery of training for software that is managed through the Information & Technology Services (ITS) department, including Epic, Infor/ERP, and other critical applications. Responsibilities include designing training curricula, developing educational content, configuring software training environments, coordinating & conducting training sessions, reviewing & resolving service tickets, rounding among stakeholders, and participating in on-call & support duties. The position requires extensive communication and collaboration with operational leaders, ITS department leaders, ITS teams and other external stakeholders. It also includes assisting in the recruitment, selection, coordination, education, scheduling, oversight and assessment of Credentialed Trainers.  

This position provides customer support, planning, analysis and troubleshooting of telecommunications systems and all of its remote hardware, peripherals, applications, operation, and service delivery mechanisms utilized within Cone Health.

  Seeking a Financial Systems ERP Analyst with a background in Infor/Lawson financial applications within a large medical system. This role serves as the liaison between ITS and our business and accounting teams. The ideal candidate will be able to successfully translate and bridge our finance and accounting processes and workflows to streamlined systems and technical processes and specifications while providing application technical support. Crucial to success in this position will be possessing a positive attitude, excellent communication skills, a friendly and service oriented disposition, and the ability to manage multiple competing priorities and due dates.   Provides technical application support for complex clinical or business applications in the healthcare environment. Includes gathering, analyzing and evaluating user needs, and implementing, optimizing, supporting and troubleshooting clinical or business applications.  

Provides technical application support for complex clinical or business applications in the healthcare environment. Includes gathering, analyzing and evaluating user needs, and implementing, optimizing, supporting and troubleshooting clinical or business applications.

Provides team leadership in technical application support for complex clinical or business applications in the healthcare environment. Includes gathering, analyzing and evaluating user needs, and implementing, optimizing, supporting and troubleshooting clinical or business applications.

Responsible for the day to day management and optimization of the team to ensure their scope of services is delivered efficiently and effectively. Monitor adherence to procedures, regulation and customer service standards through monitoring and documentation audits. Assure that all contact with patients, visitors, employees and vendors of the hospital are carried out in a friendly, courteous and considerate manner. Develop and maintain a harmonious work environment and insure that employees project a positive image of the hospital and department. Exhibit effective interpersonal skills and provide direction and assistance to assigned personnel and the development of these skills.

The Project Manager (PM) leads and manages the development and implementation of projects. The PM conducts ongoing project management, facilitate weekly project meetings; serves as a consultant to partner with operational leaders navigating ITS project requests; coordinates project activities with the interfaces team; and, works closely with executive and operational sponsors of identified projects to ensure overall success. A strong understanding of project management methodology is essential. The Project Manager will have the ability to influence and lead change in a complex, matrixed organization. The Project Manager collaborates and communicates with executive stakeholders, directors, managers, supervisors, leads, and Cone Health staff using change management techniques and iCARE Commitments to Care.

With supervision, this person is responsible for designing, organizing, modifying, and supporting complex technical infrastructures in our computer environment. This person has expertise in Microsoft Server technologies, Microsoft SQL Server, virtualization, SAN storage, replication and backup technologies, upgrades/applying patches, and troubleshooting and documenting best practices. In addition, this position promotes high standards in regards to effective departmental and customer service.

With supervision, this person is responsible for designing, organizing, modifying, and supporting complex technical infrastructures in our computer environment. This person has expertise in Microsoft Server technologies, Microsoft SQL Server, virtualization, SAN storage, replication and backup technologies, upgrades/applying patches, and troubleshooting and documenting best practices. In addition, this position promotes high standards in regards to effective departmental and customer service.

Provides technical application support for complex clinical or business applications in the healthcare environment. Includes gathering, analyzing and evaluating user needs, and implementing, optimizing, supporting and troubleshooting clinical or business applications.

The Database Analyst (Logical) will be responsible for designing & creating the relational database objects such as source marts, subject area marts, tables, views & indexes, supporting and maintaining the data layer environment (security, recovery & optimization) ensuring the database layer access and logic performs efficiently. This person will work directly with stakeholders and team members to successfully interface with other technologies required by the logical data models and/or applications in an agile environment. The person will work with the data architects to support/develop the logical data layers supporting the enterprise data strategy and analytic needs of the organization.

The Integration Analyst acts as the gatekeeper for any changes or modifications to their respective are of integration as assigned. The Integrations Analyst works under the direction of their respective Lead and Manager. Responsibilities include, but are not limited to, performing day to day analytical and technical activities, including providing integrations architecture/communication design, integration definition, message definition and translation, testing and maintenance. Utilizes best practices in the accomplishment of duties. Maintains close communications with their Lead and Manager and provides status updates on a regular basis.

With supervision, this person is responsible for designing, organizing, modifying, and supporting complex technical infrastructures in our computer environment. This person has expertise in Microsoft Server technologies, Microsoft SQL Server, virtualization, SAN storage, replication and backup technologies, upgrades/applying patches, and troubleshooting and documenting best practices. This person coordinates and plans the day to day work activities of their respective team. In addition, this position promotes high standards in regards to effective departmental and customer service.

Provides technical application support for complex clinical or business applications in the healthcare environment. Includes gathering, analyzing and evaluating user needs, and implementing, optimizing, supporting and troubleshooting clinical or business applications.

With supervision, this person is responsible for designing, organizing, modifying, and supporting complex technical infrastructures in our computer environment. This person has expertise in Microsoft Server technologies, Microsoft SQL Server, virtualization, SAN storage, replication and backup technologies, upgrades/applying patches, and troubleshooting and documenting best practices. In addition, this position promotes high standards in regards to effective departmental and customer service.

Provides team leadership in technical application support for complex clinical or business applications in the healthcare environment. Includes gathering, analyzing and evaluating user needs, and implementing, optimizing, supporting and troubleshooting clinical or business applications.

With supervision, this person is responsible for designing, organizing, modifying, and supporting complex technical infrastructures in our computer environment. This person has expertise in Microsoft Server technologies, Microsoft SQL Server, virtualization, SAN storage, replication and backup technologies, upgrades/applying patches, and troubleshooting and documenting best practices. In addition, this position promotes high standards in regards to effective departmental and customer service.

Provides technical application support for complex clinical or business applications in the healthcare environment. Includes gathering, analyzing and evaluating user needs, and implementing, optimizing, supporting and troubleshooting clinical or business applications.

An Epic Architect partners with business analysts and engineers to define the technical requirements, principles and models that generally guide all integration solution decisions for Epic. They are responsible for analyzing and translating business, information and technical requirements into an architectural blueprint that outlines solutions that integrate across applications, systems and platforms, leveraging Epic to achieve business objectives.