The role of the Patient Access Advocate II is vital to our front office operations. This role allows you to expand on your proven customer service and medical technology skill sets and positions you as the expert liaison for patient and clinic relations. This role primarily focuses on providing excellent customer service, insurance verification, referral management and in some practices orienting Patient Access Advocate I new hires to be set up for success.
The role of the Patient Access Advocate II is vital to our front office operations. This role allows you to expand on your proven customer service and medical technology skill sets and positions you as the expert liaison for patient and clinic relations. This role primarily focuses on providing excellent customer service, insurance verification, referral management and in some practices orienting Patient Access Advocate I new hires to be set up for success.
The role of the Patient Access Advocate II is vital to our front office operations. This role allows you to expand on your proven customer service and medical technology skill sets and positions you as the expert liaison for patient and clinic relations. This role primarily focuses on providing excellent customer service, insurance verification, referral management and in some practices orienting Patient Access Advocate I new hires to be set up for success.
Talent Pool - Administrative and Clerical
The purpose of this position is to register all patients needing services. The role is responsible for obtaining accurate and complete demographic, financial, and medical information. The person performing this role anticipates and acts on the needs of our customers to enhance the patient experience. The schedule for this role is Every Other Weekend, 6:00 am - 2:30 pm.
Primary Responsibilities:
- Engages patients throughout the registration process to create a welcoming and positive patient experience.
- Appropriate patient identification.
- Collecting accurate and thorough patient demographic data.
- Obtaining insurance information and verifying eligibility and benefits.
- Determining and collecting patient financial liability.
- Referring patients to a Patient Financial Resource Specialist as needed for assistance with financial counseling.
- Patient Registration and Financial Clearance completed at the bedside within an emergency care setting.
The purpose of this position is to register patients, obtain demographic, insurance and financial related data, collect co-pays for various office visits, provide general assistance to the public and perform receptionist and other related clerical duties.
Talent Pools: Corporate Services/Professional
The role of the Patient Access Advocate II is vital to our front office operations. This role allows you to expand on your proven customer service and medical technology skill sets and positions you as the expert liaison for patient and clinic relations. This role primarily focuses on providing excellent customer service, insurance verification, referral management and in some practices orienting Patient Access Advocate I new hires to be set up for success.
The role of the Patient Access Advocate II is vital to our front office operations. This role allows you to expand on your proven customer service and medical technology skill sets and positions you as the expert liaison for patient and clinic relations. This role primarily focuses on providing excellent customer service, insurance verification, referral management and in some practices orienting Patient Access Advocate I new hires to be set up for success.
The role of the Patient Access Advocate II is vital to our front office operations. This role allows you to expand on your proven customer service and medical technology skill sets and positions you as the expert liaison for patient and clinic relations. This role primarily focuses on providing excellent customer service, insurance verification, referral management and in some practices orienting Patient Access Advocate I new hires to be set up for success.
Talent Pool - Administrative & Clerical
This position will provide secretarial and administrative support to the department to which the position is assigned. This position requires strong organizational skills in order to multi-task and prioritize assignments and requests, professionalism and effective customer service when interacting with leaders in the organization, as well as internal and external customers. This position requires confidentiality and discretion. The schedule for this role is Monday - Friday, 8:00am - 4:30pm.
The role of the Patient Access Advocate II is vital to our front office operations. This role allows you to expand on your proven customer service and medical technology skill sets and positions you as the expert liaison for patient and clinic relations. This role primarily focuses on providing excellent customer service, insurance verification, referral management and in some practices orienting Patient Access Advocate I new hires to be set up for success.
The role of the Patient Access Advocate II is vital to our front office operations. This role allows you to expand on your proven customer service and medical technology skill sets and positions you as the expert liaison for patient and clinic relations. This role primarily focuses on providing excellent customer service, insurance verification, referral management and in some practices orienting Patient Access Advocate I new hires to be set up for success.
Performs a variety of functions to include receiving paper documents from both the hospitals and physician practices, preps the paperwork, scans the paperwork, indexes the scanned paperwork and completes quality reviews according to procedure. Assists with training of staff in the proper use of the document management system.
Talent Pool: Corporate Services and Professional
The role of the Patient Access Advocate I is vital to our front office operations. As the first point of contact the role is responsible for creating a welcoming environment for all internal and external customers and ensuring all pre and post appointment tasks are completed with accuracy and efficiency.
The role of the Patient Access Advocate II is vital to our front office operations. This role allows you to expand on your proven customer service and medical technology skill sets and positions you as the expert liaison for patient and clinic relations. This role primarily focuses on providing excellent customer service, insurance verification, referral management and in some practices orienting Patient Access Advocate I new hires to be set up for success.
Talent Pool - Administrative & Clerical
This position is accountable for coordinating the day-to-day activities of the Strategy and Planning Team (SP Team) and providing administrative and operational support to ensure optimal productivity of team members. This position requires strong organizational skills in order to multi-task and prioritize assignments and requests. Such assignments include administrative and office management tasks, preparing communications, creating presentations, interacting with leaders throughout the health system, taking notes, receiving direction from others, and representing the SP Team.
This position is accountable for accurately analyzing and collecting balances on patient accounts, to include duties related to charges, filing, and follow up of third party insurance claims and correspondence in a timely and appropriate manner insuring that all policies, regulations and procedures are followed.
Talent Pool: Corporate Services/Professional
This position is accountable for accurately analyzing and collecting balances on patient accounts, to include duties related to charges, filing, and follow up of third party insurance claims and correspondence in a timely and appropriate manner insuring that all policies, regulations and procedures are followed.
Talent Pool: Corporate Services/Professional
Talent Pool - Administrative & Clerical
The purpose of this position is to register all patients needing services. The role is responsible for obtaining accurate and complete demographic, financial, and medical information. The person performing this role anticipates and acts on the needs of our customers to enhance the patient experience. The schedule for this position is every other weekend, 10:00pm - 6:30am.
Primary Responsibilities:
- Engages patients throughout the registration process to create a welcoming and positive patient experience.
- Appropriate patient identification.
- Collecting accurate and thorough patient demographic data.
- Obtaining insurance information and verifying eligibility and benefits.
- Determining and collecting patient financial liability.
- Referring patients to a Patient Financial Resource Specialist as needed for assistance with financial counseling.
- Patient Registration and Financial Clearance completed at the bedside within an emergency care setting.
The purpose of this position is to register all patients needing services. The role is responsible for obtaining accurate and complete demographic, financial, and medical information. The person performing this role anticipates and acts on the needs of our customers to enhance the patient experience. The schedule for this role is Mon. -Fri., 3:00 PM - 11:00 PM.
Primary Responsibilities:
- Engages patients throughout the registration process to create a welcoming and positive patient experience.
- Appropriate patient identification.
- Collecting accurate and thorough patient demographic data.
- Obtaining insurance information and verifying eligibility and benefits.
- Determining and collecting patient financial liability.
- Referring patients to a Patient Financial Resource Specialist as needed for assistance with financial counseling.
- Patient Registration and Financial Clearance completed at the bedside within an emergency care setting.
Performs a variety of functions to include receiving paper documents from both the hospitals and physician practices, preps the paperwork, scans the paperwork, indexing of the scanned paperwork and completes quality reviews according to procedure. Maintains accuracy of reports to ensure all are received and processed.
Talent Pools: Corporate Services/Professional
Provides coding and billing support. Assists with educating physicians, management, support staff and administration. Identifies possible revenue opportunities. Codes office, hospital, nursing home, surgery and/or procedures as directed for specific practices.
Talent Pools: Corporate Services/Professional
Talent Pool - Administrative & Clerical
The purpose of this position is to register all patients needing services. The role is responsible for obtaining accurate and complete demographic, financial, and medical information. The person performing this role anticipates and acts on the needs of our customers to enhance the patient experience. The schedule for this position is every Friday & Saturday, 3rd shift.
Primary Responsibilities:
- Engages patients throughout the registration process to create a welcoming and positive patient experience
- Appropriate patient identification
- Collecting accurate and thorough patient demographic data
- Obtaining insurance information and verifying eligibility and benefits
- Determining and collecting patient financial liability
- Referring patients to a Patient Financial Resource Specialist as needed for assistance with financial counseling
- Patient Registration and Financial Clearance completed at the bedside within an emergency care setting
Talent Pool - Administrative & Clerical
The purpose of this position is to register all patients needing services. The role is responsible for obtaining accurate and complete demographic, financial, and medical information. The person performing this role anticipates and acts on the needs of our customers to enhance the patient experience. The schedule for this position is Every Sat./Sun., 3pm - 11pm.
Primary Responsibilities:
- Engages patients throughout the registration process to create a welcoming and positive patient experience.
- Appropriate patient identification.
- Collecting accurate and thorough patient demographic data.
- Obtaining insurance information and verifying eligibility and benefits.
- Determining and collecting patient financial liability.
- Referring patients to a Patient Financial Resource Specialist as needed for assistance with financial counseling.
- Patient Registration and Financial Clearance completed at the bedside within an emergency care setting.
The role of the Patient Access Advocate II is vital to our front office operations. This role allows you to expand on your proven customer service and medical technology skill sets and positions you as the expert liaison for patient and clinic relations. This role primarily focuses on providing excellent customer service, insurance verification, referral management and in some practices orienting Patient Access Advocate I new hires to be set up for success.
The role of the Patient Access Advocate II is vital to our front office operations. This role allows you to expand on your proven customer service and medical technology skill sets and positions you as the expert liaison for patient and clinic relations. This role primarily focuses on providing excellent customer service, insurance verification, referral management and in some practices orienting Patient Access Advocate I new hires to be set up for success.
Talent Pool: Admin/Clerical
The role of the Patient Access Advocate II is vital to our front office operations. This role allows you to expand on your proven customer service and medical technology skill sets and positions you as the expert liaison for patient and clinic relations. This role primarily focuses on providing excellent customer service, insurance verification, referral management and in some practices orienting Patient Access Advocate I new hires to be set up for success.
Talent Pool - Administrative & Clerical
The purpose of this position is to register all patients needing services. The role is responsible for obtaining accurate and complete demographic, financial, and medical information. The person performing this role anticipates and acts on the needs of our customers to enhance the patient experience. The schedule for this position is EOW Fri-Sat 11:00 PM to 7:00 AM.
Primary Responsibilities:
- Engages patients throughout the registration process to create a welcoming and positive patient experience.
- Appropriate patient identification.
- Collecting accurate and thorough patient demographic data.
- Obtaining insurance information and verifying eligibility and benefits.
- Determining and collecting patient financial liability.
- Referring patients to a Patient Financial Resource Specialist as needed for assistance with financial counseling.
- Patient Registration and Financial Clearance completed at the bedside within an emergency care setting.
Talent Pool - Administrative & Clerical
The purpose of this position is to register all patients needing services. The role is responsible for obtaining accurate and complete demographic, financial, and medical information. The person performing this role anticipates and acts on the needs of our customers to enhance the patient experience.
Primary Responsibilities:
- Engages patients throughout the registration process to create a welcoming and positive patient experience.
- Appropriate patient identification.
- Collecting accurate and thorough patient demographic data.
- Obtaining insurance information and verifying eligibility and benefits.
- Determining and collecting patient financial liability.
- Referring patients to a Patient Financial Resource Specialist as needed for assistance with financial counseling.
- Patient Registration and Financial Clearance completed at the bedside within an emergency care setting.
The role of the Patient Access Advocate II is vital to our front office operations. This role allows you to expand on your proven customer service and medical technology skill sets and positions you as the expert liaison for patient and clinic relations. This role primarily focuses on providing excellent customer service, insurance verification, referral management and in some practices orienting Patient Access Advocate I new hires to be set up for success.
The Accounts Payable Clerk is responsible for processing disbursements for the Health System?s daily operation and capital expenditures in an accurate and timely manner.
Talent Pool: Corporate Services/Professional
Monitors the volume and accuracy of Pro Fee claims and revenue cycle processes by monitoring workqueues for increased volume of rejections, denials or other unfavorable trends. Analyze results to identify if issues are user related, system related or payer related. Communicated with Central Billing Office leadership, vendors and IT any identified issues that may improve efficiency and maximize the accuracy of claims submissions.
Talent Pool: Corporate Services/Professional
The role of the Patient Access Advocate II is vital to our front office operations. This role allows you to expand on your proven customer service and medical technology skill sets and positions you as the expert liaison for patient and clinic relations. This role primarily focuses on providing excellent customer service, insurance verification, referral management and in some practices orienting Patient Access Advocate I new hires to be set up for success.
This position responds to inquiries by answering all incoming telephone calls promptly and courteously, ensuring customers? requests are assessed and handled to effectively maintain the maximum collection functions and insuring that all policies, regulations and procedures are followed. This position is accountable for arranging timely payments by patients after or in lieu of insurance in order to reduce outstanding balances and facilitate reimbursement.
Talent Pool: Corporate Services/Professional
Talent Pool - Administrative & Clerical
This position provides direct administrative support for the President and Vice President of Programs and manages all internal operations for Impact Alamance Building and Conference Facility. The schedule for this role is Monday - Friday, 8am - 5pm.
Talent Pool: Administrative/Clerical
The role of the Patient Access Advocate II is vital to our front office operations. This role allows you to expand on your proven customer service and medical technology skill sets and positions you as the expert liaison for patient and clinic relations. This role primarily focuses on providing excellent customer service, insurance verification, referral management and in some practices orienting Patient Access Advocate I new hires to be set up for success.
Talent Pool - Administrative & Clerical
The purpose of this position is to register all patients needing services. The role is responsible for obtaining accurate and complete demographic, financial, and medical information. The person performing this role anticipates and acts on the needs of our customers to enhance the patient experience. The schedule for this position is Monday - Thursday, 3pm - 11pm.
Primary Responsibilities:
- Engages patients throughout the registration process to create a welcoming and positive patient experience.
- Appropriate patient identification.
- Collecting accurate and thorough patient demographic data.
- Obtaining insurance information and verifying eligibility and benefits.
- Determining and collecting patient financial liability.
- Referring patients to a Patient Financial Resource Specialist as needed for assistance with financial counseling.
- Patient Registration and Financial Clearance completed at the bedside within an emergency care setting.
Talent Pool - Administrative & Clerical
The role of the Patient Access Advocate II is vital to our front office operations. This role allows you to expand on your proven customer service and medical technology skill sets and positions you as the expert liaison for patient and clinic relations. This role primarily focuses on providing excellent customer service, insurance verification, referral management and in some practices orienting Patient Access Advocate I new hires to be set up for success. The schedule for this role is Monday - Friday, 8am - 5pm.
Talent Pool - Administrative & Clerical
The Marketing and Communications Specialist serves as day-to-day contact with specific client groups. The Marketing and Communications Specialist works with clients to identify marketing and communications opportunities, works with Marketing Manager to develop overall marketing and communications strategies, translates these strategies into plans and develops and collaborates with graphic designers, photographers and other partners to execute tactics identified in the plans. Client groups include department leaders, hospital administration and others in the organization. The schedule for this role is Monday - Friday, 8am - 5pm with occasional weekend or evening events.
Talent Pool: Admin/Clerical
The role of the Patient Access Advocate II is vital to our front office operations. This role allows you to expand on your proven customer service and medical technology skill sets and positions you as the expert liaison for patient and clinic relations. This role primarily focuses on providing excellent customer service, insurance verification, referral management and in some practices orienting Patient Access Advocate I new hires to be set up for success.
Talent Pool - Administrative & Clerical
The purpose of this position is to register all patients needing services. The role is responsible for obtaining accurate and complete demographic, financial, and medical information. The person performing this role anticipates and acts on the needs of our customers to enhance the patient experience. The schedule for this position is Monday - Friday, 11pm - 7am, every 4th Weekend.
Primary Responsibilities:
- Engages patients throughout the registration process to create a welcoming and positive patient experience.
- Appropriate patient identification.
- Collecting accurate and thorough patient demographic data.
- Obtaining insurance information and verifying eligibility and benefits.
- Determining and collecting patient financial liability.
- Referring patients to a Patient Financial Resource Specialist as needed for assistance with financial counseling.
- Patient Registration and Financial Clearance completed at the bedside within an emergency care setting.
Provides coding and billing support. Assists with educating physicians, management, support staff and administration. Identifies possible revenue opportunities. Codes office, hospital, nursing home, surgery and/or procedures as directed for specific practices.
Talent Pool: Corporate Services/Professional
Talent Pool - Administrative & Clerical
The purpose of this position is to register all patients needing services. The role is responsible for obtaining accurate and complete demographic, financial, and medical information. The person performing this role anticipates and acts on the needs of our customers to enhance the patient experience. The schedule for this position is Monday - Friday, 8:30am - 5:00pm.
Primary Responsibilities:
- Engages patients throughout the registration process to create a welcoming and positive patient experience.
- Appropriate patient identification.
- Collecting accurate and thorough patient demographic data.
- Obtaining insurance information and verifying eligibility and benefits.
- Determining and collecting patient financial liability.
- Referring patients to a Patient Financial Resource Specialist as needed for assistance with financial counseling.
Talent Pool: Clerical/Admin
This position is accountable to provide front office support which includes, but not limited to the following, customer service to patients, referral, registration, and scheduling processing, general information to the public regarding department services, revenue cycle support, patient support as well as duties to support the team whether internal or external.
Talent Pool: Administrative & Clerical
Talent Pool - Administrative & Clerical
The role of the Patient Access Advocate II is vital to our front office operations. This role allows you to expand on your proven customer service and medical technology skill sets and positions you as the expert liaison for patient and clinic relations. This role primarily focuses on providing excellent customer service, insurance verification, referral management and in some practices orienting Patient Access Advocate I new hires to be set up for success. This is a PRN/Relief role.
Organizes, distributes and documents work requests and assignments. Coordinates and records department activity to ensure patient safety and maintain ongoing facilities operations.
Talent Pool - Administrative & Clerical
The purpose of this position is to register all patients needing services. The role is responsible for obtaining accurate and complete demographic, financial, and medical information. The person performing this role anticipates and acts on the needs of our customers to enhance the patient experience. The schedule for this role is 3rd shift every other Friday & Saturday.
Primary Responsibilities:
- Engages patients throughout the registration process to create a welcoming and positive patient experience.
- Appropriate patient identification.
- Collecting accurate and thorough patient demographic data3Obtaining insurance information and verifying eligibility and benefits.
- Determining and collecting patient financial liability.
- Referring patients to a Patient Financial Resource Specialist as needed for assistance with financial counseling.
- Patient Registration and Financial Clearance completed at the bedside within an emergency care setting.
This position combines financial counseling and pre-certification duties. As Financial Counselor, this position is responsible for establishing acceptable financial arrangements on assigned patient accounts by way of securing sponsorship form various federal, state, and county agencies or arrange personal payment, in order to meet the patient?s financial obligation to the Clinic and ensure reimbursement accountability. As Pre-Certification Coordinator, this position is responsible for obtaining authorizations for inpatient hospital admissions and authorization for all outpatient procedures.
Talent Pool: Corporate Services/Professional
Responsible for processing medical Release of Information requests to patients and third party requesters, in a timely and efficient manner in accordance with HIPAA, federal, and state guidelines. Will use designated equipment and databases to enter, update and maintain all pertinent information relative to requests and disclosures. Assist in development and implementation of information management standards and systems to support the patient record. Responsible for supporting ROI workflows within the HIM ROI Division.
Talent Pool: Corporate Services/Professional
Talent Pool - Administrative & Clerical
Responsible for supporting the inpatient nursing department's scheduling/staffing efforts to ensure adequate staffing in all departments. Maintain the nursing department data base. The schedule for this role is 6:30am - 6:30pm Sat and Sun with one 12 hr night shift every other week. Total hours equal to 30 hours a week.